Education: Current enrollment in upper division or graduate level courses in an accredited college or university program; course work in the area of civil engineering, computer science, electrical engineering, transportation engineering, business administration, or communications.
 
Knowledge of: Basic theory and principles of organization and management capabilities of standard computer systems, software, and hardware computer software such as word-processing, spreadsheet, database management, Synchro, Photoshop, C/C++  and desktop publishing or SQL programming language; basic methods and techniques of research and management analysis; elementary statistics; techniques of data collection; fact-finding methods and procedures; proper business English, punctuation, spelling, and grammatical usage; customer service techniques for public contact in person, on the phone, and in written; communications; recordkeeping procedures.
 
Ability to: gather pertinent facts and data, make thorough analyses, and arrive at sound conclusions; apply formulas in computing statistical measures; understand, interpret, and apply pertinent laws, rules, regulations, policies, and procedures; effectively utilize standard office software and computer equipment in the performance of duties; provide technical assistance to others; work effectively and cooperatively with employees, and the public; make accurate observations and obtain objective information; prepare and present reports in written, oral, graphic, and tabular form; make routine oral presentations in a group setting; learn and effectively utilized specialized computer software and systems related to assigned function; learn the policies, processes, and procedures related to assigned department; work independently and meet deadlines; multi-task and be detail oriented, well organized and a self-starter.