• City policies and procedures.
• Principles and practices of human resource administration.
• Principles and practices of effective employee supervision.
• Principles and practices of administrative management.
• Labor laws, ADA, EEO and FMLA regulations, labor relations and safety practices.
• Principles and practices of records management and reporting.
• Principles and practices of project management.
• Principles and practices of strategic planning.
• Techniques of testing recruiting, and selection criteria.
• Mathematical and statistical computations.
• Record keeping and file maintenance principles and procedures.

• Analyzing & Interpreting Data – Drawing meaning and conclusions from quantitative and/or qualitative data.
• Critical Thinking – Analytically and logically evaluating information, propositions, and claims.
• Fact Finding – Obtaining facts and data pertaining to an issue or question.
• Industry Monitoring – Grasping the external political, economic, competitive, and social factors affecting the industry.
• Legal & Regulatory Navigation – Understanding, interpreting, and ensuring compliance with laws and regulations.
• Professional & Technical Expertise – Applying technical subject matter to the job.
• Action & Results Focus – Initiating tasks and focusing on accomplishment.
• Safety Focus – Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Adaptability – Responding positively to change and modifying behavior as the situation requires.
• Professional Integrity and Ethics – Maintaining trust through honesty, adherence to principles, and personal accountability.
• Informing – Proactively obtaining and sharing information.
• Listening – Fully comprehending spoken communication.
• Writing – Communicating effectively in writing.
• Customer Focus – Attending to the needs and expectation of customers.
• Project Management – Planning and tracking projects to ensure they are on-time, on budget, and achieve their objectives.

Education and Experience:
Any combination of education, training and experience that would provide the required knowledge, skills, and abilities to successfully perform in the position is qualifying.  A typical way to obtain the required qualifications would be:
 
Education:
A Bachelor’s degree from an accredited college or university with major coursework in human resources management, public or business administration, or a related field.
 
Experience:
Four (4) years of increasingly responsible professional experience performing complex and special project work related to human resources, risk management, and/or employee benefits administration.