city of Pasadena- Senior Customer Program Analyst
1/3/2024 11:15:30 AM 494
Salary
$102,744.00 - $128,430.00 Annually
Location
City of Pasadena, CA
Job Type
Full -Time
Job Number
24-117
Department
Water & Power
Opening Date
12/28/2023
Closing Date
1/25/2024 at 11:59 PM Pacific Time (US & Canada); Tijuana
COMPETENCIES
The following list represents the core competencies needed for success in this position.
- Action & Results Focus – Initiating tasks and focusing on accomplishment.
- Attention to Detail - Focusing on the details of work content, work steps, and final work products.
- Analyzing & Interpreting Data - Draws meaning and conclusions from quantitative or qualitative data.
- Customer Focus - Able to attend the needs and expectation of the customer.
- Presentation Skill - Formally and effectively delivers information to groups.
- Business Process Analysis – Defining, assessing, and improving operational processes and workflow.
- Project Management - Ensuring that projects are on-time, on-budget, and achieve their objectives.
- Critical Thinking - Analytically and logically evaluating information, propositions, and claims.
EDUCATION AND EXPERIENCE
- Graduation from an accredited four-year college or university with major coursework in earth or plant sciences, economics, business administration, marketing, engineering or another relevant field.
- At least four years of progressively responsible experience in water or energy conservation programs, or an equivalent combination of training and experience.
- Experience in a public agency is preferred.
- Professional experience with demand response, energy efficiency, or electrification programs is highly desirable.
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