A typical way to obtain the requisite qualifications to perform the duties of this class is as follows:

Education and/or Experience:
A minimum of two (2) years of college and two (2) years of full-time, paid clerical and administrative support experience in a human resources  department.  Experience and/or education in a related Human Resources field may be substituted on a year for year basis.

Knowledge of:

• Modern office practices, procedures and equipment including, but not limited to, personal computer and related software required (i.e. Microsoft Office, HRIS, ERPs).
• Human resources policies and procedures.
• City organization, operations, policies and objectives.
• Interpersonal skills, using tact, patience and courtesy.
• Telephone techniques and etiquette.
• General recording keeping practices.
• Correct English and math usage.
   
  Skill and/or Ability to:
• Understand and explain City policies and procedures pertaining to human resources.
• Understand and follow oral and written directions.
• Establish and maintain effective working relationships within HR Department, with other departments and employees.
• Maintain a variety of records and files.
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• Effectively communicate both orally and in writing.
• Perform clerical duties such as filing, running reports, and typing.
• Type at 50 net words per minute from clear copy.
• Operate a variety of office equipment, including but not limited to, personal computer and related software.