Knowledge of:

• Principles and practices of municipal management and government.

• Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs.

• Organizational and management practices as applied to the analysis. evaluation, development, and implementation of programs, policies, and procedures.

• Basic principles and practices of public administration as applied to operational unit and program administration.

• Research and reporting methods, techniques, and procedures including sources of information related to a broad range of municipal programs, services, and administration.

• Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
• Public relations techniques.
• Principles and practices of contract negotiation, preparation, and evaluation; public agency budget development and administration, and sound financial management policies and procedures.
• Recent and on-going developments, current literature, and sources of information related to the operations of the department.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• ESRI knowledge is highly desirable.

• Assist in the development of goals, objectives. policies, procedures, and work standards for the department.

• Coordinate and oversee programmatic administrative, budgeting , and fiscal reporting activities.

• Plan and conduct effective management, administrative, and operational studies.

• Conduct research on a wide variety of administrative topics including contract feasibility, budget and staffing proposals, and operational alternatives.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Understand, interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Establish and maintain a variety of filing, record keeping, and tracking systems
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; o rgani ze own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with major course work in business or public administration and two years of professional experience in administrative and management analysis; or an equivalent combination of training and experience.