Knowledge of: Customer service techniques; Microsoft Word and Excel; business English, including vocabulary, grammar, spelling, and punctuation; filing and record keeping procedures; and general office operations.
Ability to: Handle sensitive human resources matters in a confidential manner; communicate effectively verbally and in writing; type accurately; demonstrate proficiency in the use of Microsoft Word and Excel software; become proficient in the use of the City's human resources and finance database system and web-based applications; utilize quality customer service techniques; exercise good judgment, courtesy and tact when interacting with staff and the public; maintain effective filing systems.
Must be able to work a fixed schedule during La Mirada City Hall business hours.
EXPERIENCE AND EDUCATION:
Experience: One year of administrative or clerical experience that involves typing and data entry is required.
Education: Graduation from high school or the equivalent is required.
LICENSE OR CERTIFICATE:
Possession of a valid California Driver License is required.
Applicants invited to an interview will be required to provide a typing certificate by the interview date. The certificate must be issued within the last 6 months by an employment or school agency, must show a minimum typing skill of 40 wpm net, and must be on official letterhead from the agency. Online/Internet certificates will not be accepted.