City of Long Beach-Clerk Typist

6/10/2021 10:09:44 AM 1128

Salary

$18.59 - $25.42 Hourly

Location City of Long Beach, CA

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Department

Energy Resources - (UC)

Job Number

ER21-050

Closing date and time

6/18/2021 at 11:59 PM Pacific Time (US & Canada); Tijuana





DESCRIPTION

APPLICATIONS WILL BE ACCEPTED BEGINNING 8:00 A.M. ON MONDAY, JUNE 14, 2021, THROUGH FRIDAY, JUNE 18, 2021.

The Energy Resources Department has an immediate opening for a full-time Clerk Typist III (Unclassified) position in the Business Operations Bureau. This position will support the Call Center and Utility Billing operations. This position will report to the department's Customer Services Officer.

EXAMPLES OF DUTIES

  • Assists with scheduling and organizing meetings, training, and various Call Center and Billing activities;
  • Assists with scheduling and coordinating selection processes;
  • Tracks and monitors completion of staff quarterly assessments and yearly appraisals;
  • Processes Low Income Program applications and all relative requirements;
  • Establishes, develops, and maintains filing systems for records and forms;
  • Maintains and produces various types of reports and logs;
  • Conducts research for customer service topics, materials and equipment;
  • Maintains an inventory of office supplies and City equipment;
  • Assists with researching, interpreting, and implementing Call Center and Billing policies and procedures;
  • Assists with creating training manuals;
  • Acts as a liaison with other departments and outside agencies;
  • Assists with clerical/administrative duties to support Divisions; and,
  • Performs other related duties as required.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:
  • Two years of paid (full-time equivalent) clerical experience;
  • A valid California Class C Driver License and satisfactory driving record.

The successful candidate will have the following:
  • Excellent writing, proofreading, oral communication, and interpersonal skills;
  • Ability to multi-task and manage competing priorities; 
  • Excellent organizational and time management skills;
  • Ability to work effectively with staff and management at all levels of the department;
  • Ability to work independently with minimal supervision;
  • Strong attention to detail;
  • Ability to take initiative;
  • Proficiency in the Microsoft Office Suite of Programs.

SELECTION PROCEDURE

Interested candidates must complete an online application with responses to the supplemental questions and attach a cover letter (in PDF format) by the close of filing. Those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a computer skills assessment test.

This information is available in an alternate format by request to the Energy Resources Personnel Services Division at (562) 570-2063. If you require an accommodation because of a disability to participate in any phase of the selection process, please contact the Personnel Division.
 
THE ENERGY RESOURCES DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER THAT VALUES & ENCOURAGES DIVERSITY IN ITS WORKFORCE.
 

Agency
City of Long Beach
Phone
(562) 570-2000
Website
https://www.governmentjobs.com/careers/longbeach
Department
Energy Resources - (UC)
Address
2400 E. Spring Street

Long Beach, California, 90806
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