Applications will be accepted starting Tuesday, November 5, 2019, 8:00 a.m., PT through Tuesday, November 19, 2019, 5:00 p.m., PT.

Has immediate responsibility for the administration of a very large clerical staff performing general and specialized office clerical work or a smaller clerical staff performing more diversified and difficult duties.

Positions allocable to this class administer, through subordinate supervisors, the work of a very large clerical staff such as 50 or more employees performing general and specialized office clerical work or a smaller clerical staff such as 25 or more employees, performing more diversified and difficult clerical duties.  Allocation of positions to this class is dependent upon the size of the staff supervised, the nature of the supervision exercised, and the kind and complexity of the work performed by subordinates. Incumbents must exercise a thorough knowledge of supervision and of clerical policies and procedures.

Plans, organizes, directs, and reviews the work of subordinates, conferring with management or subordinate supervisors, as necessary, regarding policies, procedures, and administrative problems.

Issues written and oral instructions for the guidance of personnel, including interpretation and implementation of new or modified legislation, County and/or departmental procedures or policies.

MINIMUM REQUIREMENT:
Five (5) years of office clerical experience, four (4) years of which must have been in the supervision of eligibility or clerical staff in the Department of Public Social Services.

LICENSE:
A California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related functions.

PHYSICAL CLASS:
Physical Class II – Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

IMPORTANT NOTES:

• Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION.
• Utilizing VERBIAGE from the Class Specification and/or Minimum Requirement serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

EXAMINATION CONTENT:
This examination will consist of two (2) parts:

Part 1: A multiple choice test weighted 50%. This part of the exam will assess the following dimensions:

• Written Expression
• Data Analysis & Decision Making (Including Mathematical Ability)
• Reading Comprehension

Part 2: An Appraisal of Promotability weighted 50%. This part of the exam will evaluate the following dimensions:

• Knowledge of principles of supervision in a business environment
• Knowledge of clerical office procedures and practices
• Knowledge of County personnel policies (including payroll)
• Microsoft Office and Database Skills
• Oral Communication
• Relationship Building
• Attention to Detail
• Dependability
• Adaptability
• Initiative
• Management Skill

Important notifications such as application status, test schedule invitation, candidacy information and other special notices are communicated through email. Please DO NOT turn off the Email Preferences notification within your governmentjobs.com/careers/lacounty profile or unsubscribe from our notices. You will also need to add the email addresses ArmenAvetyan@dpss.lacounty.gov, info@governmentjobs.com and the domains dpss.lacounty.gov and governmentjobs.com to your list of approved email senders to prevent our email notifications from being blocked or filtered as spam/junk email. Test schedule invitations can also be accessed through your Job Seeker Inbox in your governmentjobs.com profile. Allegations of not receiving the email notification to the email address on record will not be considered as an acceptable reason to authorize a Late Examination Administration.

Notice of Non-acceptance and Notice of Test Results will be sent via U.S. mail. Test scores cannot be given over the phone.

 
TRANSFER OF SCORES:
Applicants who have taken identical test part(s) for this or any other exams within the last twelve (12) months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your scores may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least twelve (12) months.
 
TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. 
 
While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary.
 
ELIGIBILITY INFORMATION:
The names of candidates receiving a passing grade in the examination will be placed on the eligible list in order of their score group for a period of twelve (12) months following the date of promulgation.

SPECIAL INFORMATION:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

VACANCY INFORMATION:
The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County.
  
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website http://www.governmentjobs.com/careers/county .
 
Applicants must submit all applicable documents (i.e., diploma, official transcript, certificate, Verification of Experience Letter, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application.
 
Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within fifteen (15) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, Chief Clerk, PSS and exam number, 41182A.

Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment.
 
SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes.
Federal law requires that all employed persons have a Social Security Number.
 
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
 
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination.
 
Questions regarding this posting may be emailed, with the exam name, Chief Clerk, PSS and exam number, 41182A in the subject line, to ExamsUnit@dpss.lacounty.gov.

Americans with Disabilities Act (ADA) Coordinator:
ADA Contact Email: LassandraHill@dpss.lacounty.gov
ADA Contact Phone: (562) 551-3384
 
Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922
 
Department Contact Name: Armen Avetyan
Department Contact Phone: (562) 566-7525

Department Contact Email: ExamsUnit@dpss.lacounty.gov