Under general direction, performs duties in the field, at the public counter or in the evidence room. This position may be assigned to assist Officers in the field, in Parking and Traffic Control, and report-writing situations.

ESSENTIAL DUTIES

• Receives reports and complaints from the public;
• Completes necessary forms concerning com-plaints, answers requests for information. 
• Writes reports, makes records entries, researches data from files, conducts surveys, operates standard office equipment, including computer data entry.
• Searches files for information and records; indexes case reports;
• Gives information concerning records to qualified persons under direct supervision. 
• Performs routine darkroom work;
• Maintains police automotive equipment records. 
• Assists in compiling and tabulating statistical data;
• Performs clerical work as required;
• Maintains files and index card systems. 
• Gives information regarding standard department matters; gives receipts for and keeps detailed ledgers of monies collected.
• May be assigned to assist officers in the field in parking citation, traffic control and report-writing situations. 
• Performs other related duties as may be required.

EDUCATION AND EXPERIENCE
High school graduate or equivalent G.E.D. Must be 18 years of age at time of appointment.

LICENSE
Must have and maintain a valid Class "C" California Drivers License unless waived by the Police Department.

KNOWLEDGE, ABILITIES AND SKILLS
Must be able to represent the City and the Police Department in a favorable light while interacting with the general public, commercial firms and other public agencies. Must have the ability to learn the rules, regulations and orders necessary to complete assignments; must have skill in interviewing to gather necessary information concerning complaints and cases. Applicants must be able to speak, read and write in English. Bilingual ability is desirable.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical demands include talking, listening, sitting, standing, kneeling, walking, running, bending, twisting, reaching and grasping in the performance of duties. Work is performed indoors and out-doors and at times in inclement weather.