最後更新：12/21/2018 09:34 AM
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内容詳情
- Title: Customer Service & Recruitment Associate 双语营运&招聘助理
Position Type: Fulltime
Start Date: Immediate
About Us:
Universal Processing (“UP”) is a leading payment processing provider and a registered Independent Sales Organization (ISO) of First Data Corporation and Wells Fargo Bank. UP was established in 2003, and has emerged as one of the fastest growing payments companies in the U.S. To develop our company’s scope to a national organization, UP made significant office expansions in Queens, New York, Los Angeles, California, and Houston, Texas in addition to expanding ours headquarter office in Manhattan, New York. UP offers a comprehensive line of visionary and efficient payment solutions for merchants in the small to medium size business (“SMB’s”) marketplace. UP provides payment products and services for SMB’s in all industries, including retail stores, restaurants, e-commerce websites, wholesale companies, lodging establishments, supermarkets, and more. In addition, UP provides a suite of powerful and innovative value-added solutions that enable SMB’s to limitlessly scale their businesses. Our services include merchant financing, digital marketing, loyalty programs, and ATM services. To learn more about us please visit us at http://www.uprocessing.com/
Location: Arcadia, CA (must be able to come in for face-to-face interview)
Summary:
We are looking to recruit a new member for our Arcadia office to expand and grow our business in California and it’s the surrounding area in our newly-renovated office. We are seeking a responsible and energetic Customer Service & Recruitment Associate to support our Customer Service Team and HR Department in New York Headquarter in business and recruitment process.
Your Daily Duties Include:
Customer Service:
Serve as a point of contact between New York and Arcadia office in operation
Support sales team in processing applications, input client information into the client management system
Answer and resolve client questions and concerns through the phone; provide technical assistance for incoming queries
Serve as a liaison or translator between merchants and Priority Payment System or FirstData to resolve funding and terminal issues
Recruitment:
Advertise employment opportunities on external job sites with hiring tools and systems
Collect and organize incoming resumes for open positions
contact and schedule qualified candidates for interviews
contact new hires for training and orientation
Handle onboarding process including preparing a training package and collecting employment documents
File employment documents and upload employee files to the HR system
You Should Apply if You:
Are responsible, energetic, and friendly
able to actively listen to and interact with clients in a friendly and patient manner
take initiative to solve the problem effectively
have excellent written and verbal communication skills
Have a high level of work ethics and confidentiality
able to multi-task in a fast-paced team setting in addition to working independently
Are detail-oriented, accurate and reliable
Are bilingual in Mandarin and English
Are authorized to work in the U.S.
Job Type: Full-time
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聯係方式
--
(626) 388-1791
hrla@uprocessing.com
聯繫我們時，請務必説明是從華人工商CCYP.COM看到的。
環球商務信用卡服務
環球商務Universal Processing 於2009年成立，宗旨是為我們的商家客戶提供市場最低的利率和費用，最先進和安全的信用卡處理方式，最貼心和到位的客戶服務。我們不僅為客戶減少現有的信用卡處理成本，還提供多種零售...
