Job Title: Customer Service Representative

Duties:
- Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns via phone, email, or chat
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges in a timely manner
- Assist in line manager in dealing with paperwork.
- Collaborate with internal teams to address customer needs and ensure a positive customer experience
- Follow company policies and procedures to uphold service standards

Experience:
- Previous customer service experience preferred
- Excellent communication skills, both Chinese and English
- Strong problem-solving abilities and attention to detail
- Proficient in using computer systems and software applications
- Ability to work independently as well as part of a team

-Bilingual in Chinese and English is a must

Location: 8 Taylor Rd Edison NJ 08817

We offer competitive pay and a supportive work environment. Join our team of dedicated professionals who are committed to providing outstanding customer service.

To apply for this position, please submit your resume and cover letter highlighting your relevant experience to [oversea01@bluebullcn.com]