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工業市招聘双语客服人员

最後更新:01/24/2023 03:29 PM 瀏覽:1672

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招聘中英双语客服人员
有興趣的你請將履歷投至admin.us@ecmsglobal.com


Job Title: Bilingual Customer Services Rep  

Job Type: Full-Time; Non-Exempt  
Location: City of Industry, CA  
Company Web: https://www.global.ecmsglobal.com/  
 
Typical job responsibilities include: 
*Answering client or customer questions about properly using or accessing a package or service. 
*Assisting customer with their complaints and working to resolve their issues. 
*Communicating with customers through various channels including emails and phones.Knowing our products inside and out so that you can answer questions. 
*Keeping records of customer interactions, transactions, comments and complaints, report directly to KA Team.
 
 
We need you to: 
*Maintain a positive, empathetic and professional attitude toward customers at all times. 
*Respond promptly to customer inquiries. 
*Communicate and coordinating with colleagues as necessary. 
*Provide feedback on the efficiency of the customer service process.
 
 
Qualification: 
*Bachelor’s degree or in the process of pursuing a Bachelor degree 
*Well-developed verbal and written communication skills 
*Good organizational skills, general knowledge of Microsoft Office computer programs and be effective multi-task
 

Language: 
Bi-lingual in English and Mandarin or other languages

Pay: $18.00 - $21.00 per hour

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聯係方式
ECMS Express
(626) 501-0556
admin.us@ecmsglobal.com

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