*We are recognized as one of the Top 5000 on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies and are one of the winners of USPAACC's Fast 100 Asian American Business Awards.* 
 
Join the leading payment processing services provider to help empower small-to-medium-sized businesses to thrive in the United States!
Since 2009, Universal Processing has been committed to providing our international clients with top-notch customer service, support, and competitive pricing. We have drastically expanded our business from New York to California and Texas serving over 12,000 clients across the nation in the past 10 years. 
 
We are an E-Verify employer! 
 
 
【职位名称】IT技术支持/计算机维护专员 

【工作地点】 Arcadia, California  
 
 
【职位描述】

• 准备以及设置要安装的软硬件
• 培训和帮助新客户了解新安装的软硬件 
• 通过电话和/或远程控制工具解决客户的问题 
• 识别和分析软硬件的问题 
• 与客服和销售团队合作, 为有关POS 系统的查询提供最佳方案
• 收集客户的反馈, 并与开发团队合作以改进产品 
• 协助库存跟踪和管理 
  

 
【职位要求】 

• 计算机系统, 软件和设备连接的基本知识 
• 出色的解决和分析问题的能力 
• 优秀且能随时应变的沟通技巧 
• 中英双语 
• 灵活的时间安排
• 具备POS 相关经验者优先考虑 
  

Benefits 
 
We sponsor H1B visas to employees who show great potential 
We offer medical, vision and dental insurance 
We offer 401k retirement plan with company match 
We offer uncapped commission, generous bonus and different career paths to suit employees’ career needs 
We provide two-week paid training to get you familiar with the industry and the job 
We have a very energetic and fun work environment surrounded by young, entrepreneurial professionals 
We have flexible working hours and convenient location 
 
*To apply for this opportunity, please email your resume to hrla@uprocessing.com, please indicate the job title and job source.