Work-at-Home Balance Rewards Call Center Specialist

We're looking for a friendly and outgoing Customer Service Representative (Account Specialist) who can provide outstanding customer service, with opportunities for advancement! Provide in-person customer service, call customers to get them on track with payments, prepare loan documents, take payments, and more!

Job Summary

Responsible for a high volume of inbound and outbound calls with customers, physician offices, patients or third party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service. Duties may vary based on assigned department.