click to apply

Duties & Responsibilities:

• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.

• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.

• Performs data entry of various documents, data sources and files.

• Conducts outreach calls for data entry purposes as needed.

• Assists with mailing information to members.

• Provides resource and mailing support for teleworking staff as applicable.

• Alerts supervisor of any issues that impact production and quality.

• Ensures all Protected Healthcare Information (PHI) is locked at the end of the day.

• Completes other projects and duties as assigned.

Experience & Education:

• High School diploma or equivalent required.

• 1 year of data entry experience required.

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.

Preferred Qualifications:

• Experience in a managed health care environment.