SELECTION REQUIREMENTS:

To qualify, you must meet one of the following options at time of filing:
 
OPTION I: Graduation from a four-year college or university** -AND- One year of experience in performing basic business process analysis*. *Basic business process analysis is defined as experience gained providing application support services and other basic support for case management and other systems. Specifically, working with users to identify needs for systems modifications, and enhancements of limited complexity, develop functional specifications, test modifications and troubleshoot system and software problems or equipment failure.
 
OPTION II:  Two years of experience in performing user support, testing and related functions for case management systems and other business applications.
 
 
Note:  Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
  

DESIRABLE QUALIFICATIONS:
The ideal candidate will possess the following desirable qualifications:

• An advanced college/university degree in Information Systems, Information Technology, or a closely related field
• Strategies for gathering, reviewing, analyzing, and documenting system requirements.
• Prioritize requirements and create conceptual prototypes and mock-ups.
• Coordinate with users and development team members on systems development and enhancement projects to ensure successful implementation of software solutions.
• Interview and engage with users and project stakeholders to decipher and obtain data requirements and processing needs regarding projects.
• Develop conceptual and comprehensive business specifications documentation.
• Create comprehensive test scenarios and ensure functionality by performing QA tests.
• Confirm with development team that customer requirements are met.
• Provide user application support and training.
• Produce business process documentation describing project scope, analysis findings, and design requirements.
• Make recommendations on proposed systems, software, upgrades, modifications, and solutions.
• Exercise appropriate independent judgment and effectively respond to changing business needs throughout the system development life cycle.
• Excellent written and oral communication skills throughout the system development life cycle.
• Work effectively, independently and follow through on assignments.
• Work effectively with clients, users, and management team.
• Experience with productivity tools such as Microsoft Word, Excel, PowerPoint, and Team Foundation Server.

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