Knowledge of:

• Department policies, rules, and regulations where assigned.
• Modern office methods, procedures, and equipment.
• Account and statistical record keeping.
• Basic mathematics.
• Correct English usage, spelling, grammar, and punctuation
• Word processing and other computer programs.

• Perform a full range of secretarial, advanced clerical, and routine administrative and programmatic work of a general or specialized nature involving the use of independent judgment and personal initiative
• Interpret and apply Department rules, laws, and policies while carrying out a variety of administrative support and difficult office assistance.
• Provide coordination for Department office support functions.
• Organize and maintain complex filing and record keeping systems.
• Prepare and maintain a variety of records and reports.
• Perform financial and statistical record keeping.
• Type at a speed necessary for successful job performance.
• Ability to use a standard PC with word processing and spreadsheet capabilities and related office equipment to accomplish required tasks.
• Compose correspondence both independently and from rough draft.
• Effectively represent the Department with concerned individuals, organizations, and other public agencies.
• Establish and maintain cooperative working relationships.
• Communicate effectively orally and in writing.