Ability to promote and prioritize Diversity, Equity, and Inclusion (DEI)
Minimum three (3) years of experience in bookstore retail or purchasing merchandise for resale is required, technology products preferred
Minimum three (3) years’ experience in the supervision of staff
Demonstrate extensive knowledge of Dell, Microsoft, and Apple products and system configurations
Experience with and knowledge of computer service & repair operations
Excellent customer service and communication skills
Attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks, and organizing work in order to meet deadlines
Must be a self-starter, actively seek out resolutions, and proactively recommend solutions/provide feedback
Knowledge of computerized retail management systems (NetSuite preferred)
Knowledge of standard stock control methods and techniques
Good computer knowledge including: Windows, Word and Excel. Knowledge of importing and exporting data is a plus.
Must be able to communicate with customers and employees.