Enter data by inputting alphabetic and numeric information using an established procedure into the HMIS which utilizes a web-based interface.
Maintain data entry requirements by following data entry techniques and procedures.
Verify entered data by reviewing, correcting, deleting, or reentering data and purging files to eliminate duplication of data.
Train and coach HET staff on issues related to data entry.
Identify and escalate any data integrity or data collection challenges to upper management team and assist as appropriate to develop solutions to those challenges.
Maintain customer confidence and protect operations by keeping information confidential. Maintain professional relationships with offices of local government and City and County Departments, especially by providing consistent, accurate data reports
Represent LAHSA at community meetings and conduct presentations with selected groups.
Review Request for Services to identify areas of necessary follow-up.
Other duties as assigned.
Knowledge, Skills & Abilities
Intermediate level of experience with MS Office Suite
Excellent people skills, specifically customer service skills and a capacity for collaboration and interpersonal relationships
Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences
Ability to simultaneously manage multiple projects and timelines
Work independently, be proactive, and exercise good judgment
Flexibility to work with individuals with varying work styles
Excellent time management and organizational skills
Service minded and open to new ideas and approaches
Excellent attention to detail
Training & Experience
Proven professional experience and educational background.