Knowledge of:
 
Information Security architecture, design and engineering with a primary focus on Cisco technologies, tools and solutions.
 
Firewalls, intrusion prevention systems, including Cisco appliances and software operations.
 
System and program design parameters.
 
Vulnerability scanning tools.
 
Plan, design, installation, maintenance and operation of local and wide area network equipment and operating systems.
 
Multi-platform operating systems, i.e. Windows Server, Cisco IOS and Windows and Mac desktop operating systems.
 
Current network hardware, protocols, and standards.
 
Standards and best practices in network security.
 
Risk assessment process and practices.
 
Network transport solutions using Digital Subscriber Line (DSL), Broadband Cable, Frame-Relay and T-1.
 
Applicable data privacy laws and practices.
 
Effective customer service techniques.

Ability to:
 
Manage network security and network node management systems.
 
Perform trend analysis and conduct independent systems analysis of business processes.
 
Perform security incident investigation or analysis of a security incident or event.
 
Effectively communicate and describe security issues and potential impact on City operations to peers, management and non-technical staff.
 
Maintain and prepare complex, comprehensive and confidential reports.
 
Communicate clearly and effectively, both orally and in writing.
 
Establish and maintain cooperative and effective working relationships with City employees and the general public.
 
Prepare statistical reports.
 
Provide effective customer service.
 
Establish and maintain effective and cooperative working relationships with City employees and the public.
 
Skill in:
 
Router, switching, remote access and VPN technologies.
 
Computer hardware and software configuration, maintenance and problem resolution.
 
Requirement gathering and analysis.
 
Technical troubleshooting and problem solving.
 
Presenting complex technical concepts to a variety of audiences.
 
Serving broad customers audiences, including public safety personnel.
 
Project management and implementation of information systems.
 
Managing multiple projects simultaneously.
 
Education Training and Experience:
 
Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field.
 
Three years of recent, paid work experience assisting with the implementation, administration, and monitoring of IT security solutions and programs and experience working with information security and vulnerability scanning tools is required.
 
Licenses and Certificates:
 
Possession of one of the following certifications is required: CCNA, CCNP, CISSP, CISA, CRISC, GIAC, CEH, or CHFI.
 
Additional certifications listed above are desirable.
 
Possession of Microsoft (MCSA, MCSE) certification is desirable.

How to Apply: 
 
Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
 
You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.
 
Selection Process: 
 
All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of any of the following: written test, performance test, evaluation of qualifications, oral interview, or any combination of these.

If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
 
Background Investigation: 
 
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

COVID 19 Vaccination:

Proof of COVID 19 vaccination will be required as a condition of employment unless a religious or medical/disability exemption is granted by the City.

The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
 
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!
 
Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
 
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.