Knowledge, Skills & Abilities Knowledge of: Basic mathematical functions such as addition, subtraction, multiplication and division.
Knowledge of and skill in: Exceptional customer service practices.
Provide exceptional customer service to those using the Public Works Department services.
Develop necessary skills from on-the-job training and meet the standards of performance for the classification. Establish smooth working relationships and resolve interpersonal conflicts. Read, write and comprehend directions in English.
Other Characteristics Willingness to: Work overtime as requested. Assume responsibility for maintaining a safe working environment.
Experience No specific requirement.
Education/Training Graduation from high school or attainment of GED or CHSPE certificate. Some coursework in trigonometry and drafting required.
License(s)/Certification(s) Valid California Class C driver's license.
A certificate as an Engineer-in- Training from the State of California.
Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualified applicants will be invited to participate in the selection process.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.