City of Anaheim-Business Information Systems Analyst I/II
3/28/2022 10:35:58 AM 710
Salary
See Position Description
Location
City of Anaheim, CA
Job Type
Full Time
Department
Public Utilities
Job Number
2021-00334
Closing date and time
4/22/2022 at 5:00 PM Pacific Time (US & Canada); Tijuana
Business Information Systems Analyst I
$69,500 - $95,563 Annually
Business Information Systems Analyst II
$76,624 - $105,358 Annually
$76,624 - $105,358 Annually
The City of Anaheim Public Utilities Department seeks a dynamic Business Information Systems Analyst I/II to join its Technology team. The Business Information Systems (BIS) Analyst should have good business and systems analysis, communication, and technical skills necessary to implement, administer and support Public Utilities information systems and processes.
Business Information Systems Analyst I: This is the entry level class in the Business Information Systems Analyst series. This class is distinguished from the Business Information Systems Analyst II by the performance of the more routine tasks and duties assigned to employees within the series.
Business Information Systems Analyst II: This is the full journey level class in the Business Information Systems Analyst series. Employees within this class are distinguished from the Business Information Systems Analyst I by the performance of the full range of duties as assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.
Business Information Systems Analyst I:
- One year of experience in systems administration, implementation, support and/or project management related to automated systems supplemented by a Bachelor's degree from an accredited college or university with major course work in computer science, business information systems, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
- Two years of experience in systems administration, implementation, support and/or project management related to automated systems supplemented by a Bachelor's degree from an accredited college or university with major course work in computer science, business information systems, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
- Candidates must have knowledge of operations, services, and activities of a business information system program; application system software design, system application purposes, database configurations and process workflows; systems analysis, system operations, diagnosing, troubleshooting and general maintenance and repair standards; traditional business systems such as payroll, accounting, work management, customer billing, productivity software, and query software tools; utility billing rates and calculation methodology; public utility and customer service operations and procedures, database configurations; system modification; programming logic, computer operating systems and networks; computer system architecture, client/server and web-based protocols, local area network systems; specification development theory; analytical research techniques; technical writing, report generation and automation theories; training and procedure development; basic accounting and budgeting principles; record keeping methodology; best practices for tracking and evaluating system performance; software testing methodologies; documentation and organization of research findings and test results for efficient follow-up and record retention; principles, practices and techniques of automated system project management; principles of business letter writing and basic report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; pertinent federal, state, and local laws, codes and regulations.
- Candidates must have the ability to manage phases and assignments of a system upgrade or installation project; effectively apply technical knowledge of automated systems hardware and software in the assistance and support of users; understand users needs and recommend system modifications compatible with environment, prepare documents for complex system modifications; potentially develop web pages and applications; understand and apply programming logic; understand Relational Database management Systems (RDBMS) such as Oracle and SQL Server and utilize RDBMS tools to create, install and maintain custom database applications; install, debug and resolve software and application problems; logically process technical information and effectively communicate with technical and non-technical personnel; perform system tests and evaluate data; gather, document and evaluate research; prepare comprehensive technical and informational reports; work independently; prioritize assignments; work well under pressure and with multiple deadlines; effectively solve problems and manage incident using the proper methodology and documentation; oversee and coordinate vendor technical staff on hardware and software projects and issues resolution; coordinate and provide user training; develop complex project plans and timelines; develop operational procedures and training documentation; make sound recommendations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
- Possession of a valid California Class C driver's license.
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