Education and/or Experience

Any combination of training and experience which would likely provide the required knowledge and abilities, equivalent to graduation from an accredited college or university with a bachelor’s degree, with major course work in public administration, business administration, risk management, or a closely related field; AND two years of progressively responsible and varied professional experience in workers’ compensation, industrial safety and claims management. 

Knowledge of:

• Principles and practices of workers’ compensation, loss prevention, and safety program administration.
• Modern office equipment including a computer and applicable software. Reporting requirements for on-the-job injuries, property damage or loss and safety violations.
• Knowledge of State and Federal law as it applies to liability and workers compensation claims.
• Occupational hazards and standard safety practices.
• Methods and techniques for basic report preparation and writing.

Ability to:

• Prepare clear and concise administrative and statistical reports and analysis.
• Maintain accurate and confidential records. Handle confidential matters with discretion. Work closely with outside claims administrators.
• Investigate or assist in the investigation of claims. Understand, explain, and apply policies and procedures. Analyze and recommend policy and procedural changes. Operate a computer and utilize a variety of office equipment. Establish and maintain cooperative working relationships.

WORKING CONDITIONS & PHYSICAL DEMANDS:

Physical Demands/Working Conditions

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

SPECIAL REQUIREMENTS:

License

Possession of a valid Class "C" or higher California Driver's License with satisfactory driving record.  

Special Conditions

Conflict of Interest Statement  

Testing Process:

• Minimum Qualifications Screening - Pass/Fail
• Supplemental Questions - Pass/Fail
• Oral Interview – 100% of total score