ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)

• Processes financial and payroll information, including: maintaining various financial records and information (accounts payable, accounts receivable, etc.); receiving and checking invoices for accuracy; processing various documents, fees and payments for services, documents, etc., provided by the City; processing invoices through computer system; balancing invoices to computer system reports; preparing deposits; coding transactions; gathering, tabulating and proofreading statistical and financial data; printing and distributing checks; and generating and filing reports.
• Types letters, memos, labels, reports, purchase orders, requisitions, forms and/or other correspondence on a computer.Answers phone; takes messages; screens calls; determines nature and priority of call; provides information to callers, receives citizen complaints; and directs calls and messages to appropriate person.
• Contacts vendors to obtain price quotes on office supplies, places orders, and researches billing and payment questions.
• Opens, sorts, and distributes incoming mail.
• Researches and corrects discrepancies; explains basic policies and procedures to staff and constituents in a courteous and helpful manner.
• Enters information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports.
• Files and retrieves documents in an orderly fashion so that materials can be easily located.

• Processes non-sufficient funds checks; sends information to related parties and collection agencies.
• Maintains petty cash information.
• Photocopies reports, memos, and other documents for staff.
• Dissimilates a variety of information to various agencies, divisions, or departments via telephone, mail, email or FAX.
• May serve as backup for other positions within the department.
• Performs other related duties as assigned.

• General Office Equipment
• Computer

Education and Experience:

• Associate's degree or equivalent from a two-year college or technical school; and,
• One to two years of progressively responsible related experience; or,
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

• None

Knowledge of:

• Basic accounting techniques, policies and processes.
• Record keeping, report preparation, filing methods and records management techniques.
• General office procedures, policies and practices, as well as basic knowledge of computer and other general office equipment.
• Applicable state, federal and local ordinances, laws, rules, and regulations and legislative issues.
• Standard business arithmetic, including percentages and decimals.

• Using tact, discretion, initiative and independent judgment within established guidelines.
• Identifying and resolving office administrative situations and problems.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials.
• Operating and routine maintenance of general office machines such as copiers, facsimile machines and telephone systems.
• Using a computer and all computer applications to perform the essential and important functions of the job.
• Preparing clear and concise reports, correspondence, and other written materials.
• Communicating orally and in writing with staff, public, and City and governmental officials in order to give and receive information in a courteous manner.

• Ability to learn policies and procedures, codes, ordinances and departmental operating standards in assigned department.
• Ability to read and comprehend instructions, routine correspondence and memos.
• Ability to learn and follow city and department policies, procedures, codes and ordinances.
• Ability to understand and carry out oral and written instructions.
• Ability to identify confidential material and information and maintain confidentiality of same.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate in English both orally and in writing at the appropriate level.
• Ability to perform mathematical calculations at the appropriate level.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Work is performed in a normal office environment with some exposure to dirt and dust and little exposure to outdoor temperatures.
• The incumbent's working conditions are typically moderately quiet.