Under general supervision, this paraprofessional classification performs a range of duties including circulating library materials; conducting programs and events for all ages; assisting patrons in the use of the library and finding library materials; processing and repairing library materials; assisting with basic reference services; assisting patrons with computers and technology in the library; and assessing learners, inputting data and helping tutors and learners in the LAMP Literacy Program; performs related duties as required. Applicant must be available to work assigned shifts which includes nights and weekends.

 Provides exceptional customer service to those utilizing the services of the Library; answers questions from the public in person and over the telephone; explains library policies and procedures to patrons; resolves routine patron problems; checks out/in library materials; sensitizes/desensitizes library materials and checks returned materials for damage; registers patrons, issues library cards and inputs/updates patron records into computer system; searches for lost or misplaced library materials; prints and mails notices; collects fees, makes change and balances the cash register; processes and contacts patrons for holds; contacts patrons regarding long overdue items; assists in sorting, arranging and shelving library materials and checking shelves to make sure materials are in order; may provide limited training to, and oversee the work of, Pages, special program workers or volunteers; assists patrons in finding library materials/information; recommends materials to be added to or deleted from collection assists patrons in use of the catalog, the Internet and software; assists with programming and events for all ages; assists in the preparation of posters, flyers, social media posts, bibliographies and bookmarks; helps with class visits and outreach; creates displays; uses the copier and fulfills duplication requests; maintains statistical records and  keeps routine basic statistics, including counting attendance at programs; may report monthly and mid-year statistics;  supervises basic repair and processing of library materials; makes minor adjustments to library equipment - e.g. copiers, microfilm/microfiche machines and computers; orders supplies as needed; may make purchase suggestions for library materials in specialty areas to the Senior Librarians; performs copy cataloging and inputs cataloging information; search and processes interlibrary loan requests; works in the LAMP Literacy Program, registering learners, assessing literacy learners, matching learners and tutors, inputting and updating learners records in the database, signing learners up for the citizenship program, teaching learners how to use computers, making flyers and helping with literacy programs. The appointee will be required to work a flexible schedule which may include weekends and evenings as required.

Knowledge of library procedures and practices; use of modern library system organization and its objectives, procedures, techniques, methods, equipment, terminology and services; practices and techniques used in library classification, interlibrary loan, literacy; reference source work; proper telephone etiquette; and basic arithmetic. Skills/Abilities - perform variety of responsible library clerical work with accuracy and neatness; establish and maintain effective working relationships with patrons, staff, and supervisors; interact and communicate successfully with people from diverse backgrounds, both individually and in groups; independently carry out assignments, make decisions and use excellent judgment; organize own work, set priorities, meet deadlines, and follow-up on assignments with minimal direction; communicate clearly and concisely both orally and in writing; use a computer and other forms of technology; spell correctly and print legibly; type with accuracy; operate various equipment and computer keyboards using finger dexterity; oversee the work of volunteers and special program workers; operate standard office equipment and machines - e.g. copiers, laminating machines and computers; perform cashiering work with accuracy, make correct change. Education and Experience - Any combination of experience and education that has provided the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge, skills and abilities would be: Graduation from high school or equivalent and one year of clerical work. Library paraprofessional experience is highly desirable. Licenses - A valid Class "C" California Driver's license is desirable. Physical requirements - stooping, kneeling or bending to pick up or move objects; reaching to pick up or move various objects over one's head; standing for long periods of time; operating various equipment such as computer keyboard using finger dexterity; reading books, written materials, and computer screens; lifting objects up to 25 pounds; pushing and moving with help, objects such as a book truck weighing up to 75 pounds.

Candidates whose education and experience are determined to best meet the City’s needs, will be invited to an Oral Board Interview. An applicant must pass all components of the examination process to be considered for the position. Meeting the minimum requirements does not guarantee an invitation to further testing.

 

Regardless of the notification preference the candidate selected when creating the application (i.e., paper or email), APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Applicants should be diligent in checking their email and spam/junk mail after the deadline as all notices regarding their status in the current recruitment will be emailed.

 

All applicants must be able to prove legal United States residency at the time of appointment. After a conditional job offer is made, the candidate must pass a pre-employment medical examination, including a drug/alcohol screen and background investigation. Applicants with legal disabilities who require special testing arrangements must contact the Personnel Department at least five (5) days prior to the examination date.  

September 24, 2021 at 4:30 PM or upon receipt of the first 50 qualified applications.Recruitment may close at any time without notice. Completed City application, including any related educational or training documents must be submitted through the online application system within the filing period. Resumes may be attached but will not be accepted in lieu of a fully completed on-line application. Be sure to detail any education, training, or other relevant course work that would make you a particularly strong candidate. Incomplete employment applications will not be processed. Complete all requested information including the non-asterisk boxes.