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Under general direction to perform a variety of difficult confidential, secretarial, office, and administrative support work for a City Department Director or the City Administrator; to coordinate the office support work for an assigned Department; to provide information to the public and other City employees on the functions, policies, and administrative procedures of the Department; and to perform related work as required.

This is a specialized class for positions which provide general office support coordination for an assigned City Department, as well as performing a variety of difficult secretarial and administrative support assignments for a Department Head or the City Administrator. 
 
 

Performs difficult confidential, secretarial, office, and administrative support assignments for a Department Head or the City Administrator; establishes and maintains filing systems; coordinates processing of employee evaluations and personnel action forms; provides work coordination for Department office support functions; organizes information and assists with the preparation and distribution of reports; may take minutes and maintain records of Department staff meetings and public meetings of elected and appointed officials; answers the telephone and receives office visitors providing a variety of information about the policies and services of the assigned Department; responds to citizen complaints or refers persons to other appropriate City personnel; maintains appointment calendars and makes travel arrangements for Department staff; assists with the preparation and monitoring of the Department budget; coordinates submission of Department time cards, office equipment and supply requests to City accounting; reviews and prioritizes Department mail and refers some items to other departments; assists with studies, projects, surveys, and special events planning; may perform some Deputy City Clerk functions; may assist with investment and City Treasurer functions; may perform some notarial acts; operates office equipment.

Possession of an appropriate California driver's license may be required.  

           Training and Experience:  Any combination of training and experience which would provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:
 
            Education:  Graduation from high school or G.E.D. is desirable, including or supplemented by course work in office skills and secretarial and business practices.
 
            Work Background:  Three years of broad and extensive office assistance, secretarial, and administrative support work experience, preferably including some experience working with a local government agency.
 

Knowledge of:
 
                        •           Department policies, rules, and regulations where assigned.
                        •           Modern office methods, procedures, and equipment.
                        •           Account and statistical recordkeeping.
                        •           Basic mathematics.
                        •           Correct English usage, spelling, grammar, and punctuation.
                        •           Word processing and other computer programs.