• Perform a wide variety of responsible clerical, technical, and administrative duties in support of the Human Resources Manager and, on occasion, the City Manager.  Provide customer service, both in-person and by telephone; screen and direct telephone calls; take and relay messages; answer general questions from employees and the public regarding salary, benefits and recruitment; respond to employment verification requests and other requests for information.
• Provide general clerical and administrative support to the Human Resources Manager; compose and type letters, memoranda, and other correspondence for signature by the Human Resources Manager related to assigned human resources programs and activities.
• Assist in the planning and coordination of recruitments and examinations; prepare job announcements and advertisements; notify candidates of application/employment status; prepare certification lists; maintain eligible candidate lists; provide names of eligible candidates to department representatives upon appropriately approved requests.  
• Assists in the planning and coordination of the employee recognition programs.
• Process personnel action forms and maintain personnel files to ensure timely performance evaluations and appropriate actions; maintain personnel records ensuring timely and accurate records.
• Coordinate post-offer pre-employment physicals, or other pre-employment screenings as may be required; conduct initial new employee orientation for purposes of ensuring appropriate completion of payroll and benefits documentation; explain employment benefits and general terms and conditions of employment to employees and department representatives.
• Review invoices for accuracy and proper coding; maintain contract log and expenditures of key contractors.

Any combination of education and experience that provides the required knowledge, skills and abilities to perform the essential job duties of the position is qualifying.

Knowledge, Skills and Abilities:
Knowledge of

• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, use of internet and Microsoft Outlook.
• Basic functions and structure of a municipal organization; methods and techniques of proper phone etiquette; business letter writing and the standard format for typed materials; basic mathematical principles.
• Methods and techniques for record keeping and filing; basic report preparation and writing; proper English usage, spelling, grammar and punctuation; customer service and public relations methods and techniques. 

• Exercise good judgment and uphold confidentiality in maintaining critical and sensitive information, records, and reports; understand, interpret, and apply general administrative and departmental policies and procedures.
• Read, understand, and review documents, policies and procedures for accuracy and relevant information;   answer questions and provide information to City employees, outside agencies, and the public; update manuals as required with current information.
• Use applicable office terminology, forms, documents, and procedures in the course of the work; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures.
• Compose correspondence and compile and arrange data in a readable and comprehensible manner; proofread and edit draft reports or correspondence for errors in grammar or structure; make accurate arithmetic calculations; type and enter data at a speed necessary for successful job performance.
• Maintain ongoing communication with the Department Head regarding issues, department requests; status of projects and completion of tasks; take direction from the Department Head and follow projects through to completion in a timely manner.
• Set priorities, organize work-flow and maintain organization of work and records; multi-task and be responsive to time-sensitive matters.
• Establish and maintain complex record keeping systems; coordinate activities and meet critical deadlines; understand and follow instructions; communicate clearly and concisely, both orally and in writing. 
• Establish and maintain effective working relationships with the public and those contacted in the course of the work.