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DEFINITION

Provides a wide variety of complex clerical, financial and operational support including

developing marketing and promotional materials for the Farmers’ Market section. Responds to

public inquiries and assists Farmers’ Market staff with the associated programs, services,

policies, and procedures. Plans and conducts adult and youth education programs. Manages

a Farmers’ Market, as needed.  

Tracks weekly sales data from load sheets and inputs market summary reports. Accurately tabulates and records total number of market participants. Tracks and follows up on late payments with market participants. 

Assists with batch reports of weekly receipts and monthly billing statements and inputs market sales data. Creates summaries, financial reports and periodic payments and reports to regulatory agencies, as assigned. 

Performs mathematical computations and other financial data using a personal computer, 10-key calculator and other office equipment running specialized software. 

Performs data entry. Accesses data to make edits and to perform queries and mathematical calculations. 

Reviews and processes requests for warrants and payment of invoices. 

Processes Farmers’ Market billing and deposits revenue.

Maintains routine bookkeeping and financial records.

Proofreads and edits written materials for accuracy, clarity, spelling, punctuation, and grammar. Prepares written materials for publishing and storage in a variety of electronic formats. 

Prepares a variety of correspondence and materials related to the operation of the Farmer’s Market including creating informational flyers and memos to the farmers, patrons, and local businesses.

Assists in developing and coordinating outreach strategies and marketing promotional materials. 

Recruits and trains volunteers and as-needed staff to conduct youth education classes at a variety of days and locations including the Wednesday farmers market, schools, parks, and day camps. 

Responds to inquiries from the public and other City staff in-person, over the telephone and by e-mail. Assists customers with requests for information and services. Makes referrals to appropriate sources. 

Provides information to the public and other City staff regarding programs, services, policies, and procedures. Assists customers with business interactions, including the completion of required forms and receiving payments. Assists customers in resolving disputes and discrepancies. 

Files and maintains a variety of records, forms, documents, and correspondence. Develops and maintains recordkeeping systems. 

Orders, issues, and maintains office supplies and equipment.

Assists in gathering data for studies and surveys.

Assumes the duties of the on-site Market Manager in his or her absence, as assigned.

Performs other related duties, as assigned.

Knowledge of:

Basic principles of budget preparation and administration

Recordkeeping, accounting, and cash handling techniques

Basic principles of program planning, monitoring, implementation, and evaluation

Modern office procedures, practices, and equipment

Business English, spelling, punctuation, and grammar

Basic mathematics

Outreach and marketing strategies

Effective training techniques

Effective customer services techniques

Ability to:

Perform accurate mathematical computations

Learn and use computer programs and systems, including financial, accounting and recordkeeping systems

Reconcile figures

Set up and maintain office files for electronic and hard copy documents

Operate a variety of office equipment

Follow oral and written instructions

Respond to public inquiries in a tactful manner

Train, lead and schedule the work of staff

Provide effective customer service

Establish and maintain effective and cooperative working relationships with City employees and the general public

Use independent judgment and initiative

Maintain confidentiality

Learn and use required software applications

Communicate effectively, both orally and in writing with a wide variety of individuals

Skill in:

Working with personal computers including (e.g. Microsoft Office) and other applicable software

Working effectively with persons from diverse social, cultural and economic backgrounds

Reading, writing and communicating in English at an appropriate level

REQUIREMENTS

Minimum Qualifications:

Education: Graduation from high school or equivalent. 

Experience: Three years of recent, paid work experience performing a variety of complex clerical support duties. Recent work experience must have included financial support duties and frequent contact with the general public. An associate degree (or 60 semester units at an accredited college or university) may substitute for one year of the required work experience.    

Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
 
SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of the following:
Written Exercise
Practical Exercise
Oral Interview
 
The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
 
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!
 
Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
 
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
 
Background Investigation: 

Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.