HOURS MAY INCLUDE EVENINGS AND/OR WEEKENDS

Under general supervision, to provide basic library services to the public; to perform a variety of clerical tasks; and to do related work as required.

Interacts effectively with the public in person and over the telephone, responding to routine procedural and directional inquiries; performs circulation procedures, including checking out books and other library materials to the public; computes fines and assesses charges for overdue and/or lost library materials; makes change, and counts and balances money; assists public in completing various library forms and issues library cards; resolves patron problems and concerns regarding circulating issues; operates computers to input, modify, or retrieve data; prepares new library materials for public use; mends damaged library materials; receives, sorts, and distributes incoming and outgoing correspondence; operates various types of office and library equipment; assists with various library programs; assists in training page, clerical, and volunteer staff; locates and retrieves materials from shelves at various height levels; organizes and maintains filing, indexing, and record keeping systems.

Employment Standards:
Knowledge of telephone etiquette; basic mathematics; basic alphabetizing and filing; simple decimal numbers. Ability to establish and maintain effective working relationships with supervisors, staff members, and the public, both in person and on the telephone; work effectively with people of all ages; work in a multicultural environment as a team member; communicate clearly and effectively both orally and in writing; effectively use English spelling and grammar; do effective problem solving; understand and apply library classification systems; operate computer terminals and PCS to input and retrieve data; effectively perform tasks requiring attention to detail; work independently under general supervision; work a flexible schedule; stand for long periods of time; manipulate library materials from shelves at floor level to a height of eight (8) feet; operate library, office, and audio-visual equipment; maintain a safe working environment.

Education/Training:  High school graduation or equivalent.  Ability to type 35 net words per minute. NOTE:  Clerical experience may be substituted for education on a year for year basis for a maximum of one year.

A valid California Class "C" driver's license or equivalent may be required at time of appointment. A typing certificate must accompany the City application to be considered.

Selection Process: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following:

Written Examination 
Oral Examination