THE HUMAN RESOURCES TEAM

In partnership with the City’s departments, the Human Resources team strives to hire, support, develop, and retain a diverse, well-qualified and professional workforce dedicated to delivering high-quality services to the community we serve.  

THE POSITION

This is an exempt, at-will, unrepresented and confidential classification that reports directly to the Human Resources Manager and performs work under general instruction to achieve successful results in support of the City’s mission, goals, policies and objectives.  The Human Resources Division is part of the City Administration Department, and is composed of the Human Resources Analyst and Human Resources Manager.  

While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math/mathematical skills; perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks; work with constant interruptions, and interact with City management, employees, labor representatives, third party administrators and insurance providers, applicants, the public and others encountered in the course of work.

The Human Resources Analyst is the front-line department representative that supports the day-to-day operations of the department and serves as the point of contact for applicants, City employees, and the public.  The primary responsibilities include recruitment and selection; benefits and COBRA administration; billing and reconciliation; employee onboarding and orientation; disability and leave management; workers compensation; class and compensation; training and development; and other complex and varied technical, professional, and confidential work.  This position is also responsible for personnel action entries in the Tyler MUNIS system, requiring the Human Resources Analyst to  work closely with payroll and other members of the Finance department. 

This position offers a wonderful opportunity for an experienced Human Resource professional to serve as an integral Human Resources team member. 

THE IDEAL CANDIDATE

The ideal candidate is a highly motivated and team-oriented Human Resources professional with a strong balance of technical and analytical skills.  We are looking for a critical-thinker who will help implement new programs, streamline processes and build relationships with our workforce.  The ideal candidate will be a proven, energetic, progressive, HR professional with superior communication skills (written, verbal, presentation) and generalist human resources experience. This person will take the time to listen to others and instill consistency in the day-to-day operations of the organization, be a flexible team player that strives on building productive working relationships, exercise sound judgment and take initiative with limited instruction.  

Other qualities include proven organizational capabilities with a high-volume workload, a collaborative approach to problem solving, openness to process improvement, innovation, personable, flexibility, patience, a sense of humor, and thrive in a close-knit team that is proud of the community it serves. 

The HR Manager will mentor, support and train for success in this role. If you value process, performance, and people, then apply today to join our team. 

Experience with the following is highly desirable:

• Tyler MUNIS

• NEOGOV 

• Benefits Administration 

• Disability and leaves management 

• CalPERS

• MOU administration 

• Social Security and State Disability Insurance 

• Policies, practices, procedures and terminology of public sector operations

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Coordinates and implements recruitment processes for City departments; confers with departments to ascertain departmental needs; coordinates and/or produces recruitment flyers and position announcements; screens resumes and applications; identifies qualified applicants.
• Organizes and administers oral and written examinations and results, including compiling test scores, preparing eligibility lists and candidate information, coordinating and/or conducting interviews, assisting departments in extending job offers, and coordinating follow-up pre-employment testing; monitors the hiring process and/or testing processes to ensure adherence to applicable human resources policies.
• Collects and compiles human resources data; prepares or assists in the preparation of monthly, quarterly, and year-end human resources, legal, summary, and technical reports, as directed.
• Conducts compensation studies; researches salary and benefit information for use in the collective bargaining process, budget preparation, and cost analysis.
• Assists employees and management with the interpretation and correct application of City policies, procedures, and programs; provides advice and assistance regarding employment issues; investigates employee complaints.
• Coordinates the City's training activities, including identifying training needs, arranging for training presenters, working with trainers to ensure the City's needs and expectations are addressed, securing training sites, developing memos, flyers, emails, and voicemails, and providing visual aides and other materials as necessary; maintains training logs and records of completion.
• Supports the Human Resources and Risk Manager and participates in labor contract negotiation processes with the employee association.
• Makes recommendations for the development and revision of human resources documents, procedures, and forms; assists in the development of policies, regulations, and procedures.
• Conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Consults with supervisors regarding personnel related issues, needs, and services; counsels employees on human resources programs, policies, and processes; explains program provisions, procedures, and eligibility requirements; and assists employees with forms and human resources documents.
• Conducts surveys and compiles data on administrative, human resources, and operational problems or issues.
• Receives and screens visitors and telephone calls, providing a high level of customer service to both external and internal customers; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
• Attends to a variety of office administrative details, such as keeping informed of departmental activities, transmitting information, processing contracts and agreements, attending meetings, preparing agendas and taking minutes, and serving on various task forces and committees.
• Performs other duties as assigned.

 Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be: 
Equivalent to graduation from an accredited four-year college or university with major coursework in human resources management, business or public administration, or a related field and (3) years of professional experience in human resources.

Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Knowledge of:

• Principles, practices, and techniques of human resources in a public agency setting, including recruitment and selection, equal employment opportunity, and affirmative action; job analysis and classification; compensation analysis and administration; training and development; employee relations, including negotiations and the interpretation of laws, regulations, policies, and procedures.
• Applicable regulatory relevant to assigned area of responsibility.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs.
• Record-keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances.
• Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
• Maintain accurate files and records.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 544-5332 no later than five (5) business days before the test date.