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Los Angeles County-Information Technology Manager

4/29/2021 4:40:07 PM 2359


Salary$9,781.18 - $15,211.74 Monthly $117,374.16 - $182,540.88 Annually

$117,374.16 - $182,540.88 Annually

Location Los Angeles County, CA

Los Angeles County, CA

Job Type

Full time

Department

MENTAL HEALTH

Job Number

b2565G

Closing date and time

5/13/2021 at 5:00 PM Pacific Time (US & Canada); Tijuana









Position/Program Information

INFORMATION TECHNOLOGY MANAGER I description imageDepartment of Mental Health
Exam Number: b2565G
Open Competitive Job Opportunity
FILING START DATE: 04/29/2021 AT 9:00 A.M. PT
FILING END DATE: 05/13/2021 AT 5:00 P.M. PT

DEFINITION:
Under direction, plans, organizes and directs the activities of a major information systems section or a small division providing services to support achievement of departmental and County mission and objectives. May function as a departmental CIO (Chief Information Officer) in a small County department.

CLASSIFICATION STANDARDS:
Positions allocable to this class are allocated to a departmental centralized IT organization and are responsible for managing the staff and resources of a small division or large section that provide information technology services for business users. Information Technology Managers are classifications requiring a high degree of professional information technology knowledge as well as a broad range of management skills including organizational design, strategic planning, budgeting and personnel management. This classification differs from Principal level IT positions and IT supervisors in that they report directly to a higher level IT manager or the departmental CIO and have a high degree of responsibility for budget control and review.

Incumbents in this series are distinguished from Information Technology Specialists in that their work focus is on effective management and integration of customer, staff and project relationships and results.

Essential Job Functions

Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.

Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination.

Develops and directs the implementation of operational plans to support the County's/department's business goals.

Works with department/ business managers to evaluate current and anticipated Information Technology requirements.

Develops and negotiates service level agreements and manages to ensure their attainment.

Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.

Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.

Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.

Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.

Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.

Manages, directs and evaluates the work of staff providing data center operations and support of hardware, software and other technology support functions.

Coordinates problem solving, conflict resolution, escalations, restart and recovery.

Meets and consults with customers and vendors regarding service delivery needs.

Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development.

Assess skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.

Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.

Conducts or oversees research and special studies and implements recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.

Manages and/or participates in department disaster recovery planning and systems security administration.

Coordinates the development, implementation and administration of technical training program for business users.

Requirements

SELECTION REQUIREMENTS:

TRAINING AND EXPERIENCE:
Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively responsible, full-time experience in a Centralized Information Technology organization performing information systems analysis and design, application development, network administration or operating systems analysis; one (1) year must have been in a supervisory capacity.

Progressively responsible is defined as tasks, job duties, or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility.

Centralized IT Organization is defined as enterprise that has organized IT activities involving planning and decision-making under the leadership of the CIO.

Supervisory Capacity is defined as providing direct administrative and technical oversight to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leaves of absence, counseling, and recommending discipline.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II – Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

DESIRABLE QUALIFICATIONS:
Experience working with enterprise applications or electronic health record applications

Project Management experience

ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

TranscriptIn order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing.

Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office.  A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.    

Additional Information

EXAMINATION CONTENT: This examination will consist of an evaluation of experience weighted 100%. The evaluation of experience will be based on application information and the information submitted on the supplemental information form at the time of filing.

NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. 

ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible list in the order of their score group for a period of  twelve (12) months following the date of promulgation.

SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply.

VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies within the Department of Mental Health.

Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only.  Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications.

INSTRUCTIONS FOR FILING ONLINE
Apply online by clicking on the green "Apply" tab for this posting.  
 
Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov  within 15 calendar days from date of application submission.  Indicate the Exam Title on the subject line when sending required documents by email.

The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements.  Your online application must show complete license, education and work experience information necessary to evaluate your qualifications.  License information section must show title of license, license number, original date of issue, and expiration date.  Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned.  Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties.  List separately each job experience to be evaluated.

IMPORTANT  NOTES:

  • All information is subject to verification.  Applications may be rejected at any stage of the selection process.
  • Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements.  Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:
HR Examinations Unit: (323) 705-4113
HR Examinations Unit Email: exams@dmh.lacounty.gov
Analyst Contact Phone: Nicholas Jordan, (323) 705-3925
Analyst Contact Email: najordan@dmh.lacounty.gov

ADA COORDINATOR PHONE: (323) 705-4113
TELETYPE PHONE: (800) 735-2922
CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922            

Agency
County of Los Angeles
Website
http://hr.lacounty.gov
Address
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Los Angeles, California, 90010
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