Under general administrative direction, perform a wide variety of specialized clerical duties in support of the Police Department including to initiate, process, and maintain documents, correspondence and statistics; and to provide information and assistance to the public.
SUPERVISION RECEIVED AND EXERCISED: Supervision is provided by Chief of Police or designee.
Essential Job Functions
Essential job functions may include, but are not limited to, the following: (These functions may not be present in all positions in this classification. When a position is filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change, or rescind work assignments as needed.)
Compile, type, record and file a wide variety of police records, reports, and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports; operate a computer terminal and printer to type, enter, modify, and retrieve a wide variety of police reports and records, memoranda, letters and other material; process, sort, file, copy and distribute crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel; assign case numbers; enter data into computer system; assist Department personnel and the public in person and by phone including retrieving information and files, mailing out requested reports to outside agencies in accordance with established regulations, and providing general information regarding department policies, procedures and regulations; maintain the Department's warrant system including notification, tracking, and documentation on attempts to serve; access information from computerized warrant system; maintain a variety of police records filing systems; prepare and maintain legible, concise, and understandable activity logs; post, record, file, and issue receipts relating to the collection of various fees; supervise children of the prisoners as required; perform a variety of clerical duties including the preparation of forms and reports; respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner; perform related duties and responsibilities as required. Maintain regular attendance.
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities, and enable the individual to successfully perform the essential job functions of the position. A typical combination is:
Education and/or Experience:
Equivalent to the completion of the twelfth grade supplemented by specialized clerical training. One year of clerical work experience requiring public contact. Type 45 net words per minute.
English usage, spelling, grammar, and punctuation; basic business letter writing and report preparation; principles and procedures of record keeping, modern office methods, practices, procedures, and computer equipment.
Learn the organization, procedures and operating details of a law enforcement agency; learn to perform a full range of specialized public safety clerical work under minimal supervision; learn to correctly interpret and apply the laws, codes, policies and procedures related to the processing of law enforcement documents; learn to operate police radio equipment to transmit and receive information; maintain familiarity with City districts and boundaries streets, landmarks, and police jurisdictions; work courteously with the general public on the telephone or in person; make independent decision involving sensitive situations; maintain confidentiality of information; maintain accurate records and files; operate a variety of office equipment including a computer terminal; type at speed necessary for adequate job performance; communicate clearly and concisely, both orally and in writing; establish and maintain cooperative working relationships with those contracted in the course of work.
Licenses and Certificates
Possession of and ability to maintain a valid Class "C" California Driver's License.
Ability to lift up to 10 pounds is required. Position requires prolonged sitting, standing, walking; reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires the ability to get from one location to another in the course of doing business; grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and the ability to distinguish colors and acute hearing when providing phone and personal service; drive motorized vehicles; and operate a variety of law enforcement equipment.
Work is performed in a standard office setting and outside in sometimes tense, uncertain, and rapidly evolving circumstances. Employee may travel to different locations and may be exposed to inclement weather conditions, noise, vibration, dust, or potentially hazardous chemicals. Noise level in the work environment is usually high and the employee may be exposed to loud talking and frequent interruptions from telephones, City staff, and/or members of the public.
The duties, skills, and demands described here are representative of those that must be met to successfully perform the essential functions of the job. When appropriate, reasonable accommodations may be made to enable individuals with a disability to perform the essential functions of the position.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement as a condition of employment.
Please complete an application online at www.governmentjobs.com or visit the City's website. Candidates must submit an application online, a typing certificate with a net speed of 45 wpm prior to the final filing date. Internet/electronic typing certificates will not be accepted. Failure to submit a typing certificate with the application by the final filing date will result in disqualification from the recruitment. Certificates must be issued and dated within six (6) months of the final date of this recruitment from a government agency, temporary employment agency, business college, or public school system, cover letters and resumes are optional.
Applications will be screened for qualifications and appropriate background and only the most qualified will be invited to participate in the examination process. Successful candidates must achieve a minimum passing score in each of the test components. Applicants will be notified by mail as to the test date, time, and location. The examination process will include the following:
Assessment/Written Exam Qualifying
Oral Interview 100%
Candidates will be required to pass a City administered pre-employment physical and may be required to pass a thorough background investigation and polygraph examination as part of the Selection Process. Candidates who do not pass will be disqualified and removed from the eligibility list.
Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) working days prior to the examination date.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice.