The City of Long Beach, Department of Health and Human Services is recruiting for a unclassifed permanent full-time Community Program Specialist I to serve as the Coordinated Entry Matcher in the Human Services Bureau. Reporting to a Community Program Specialist IV, this position will serve as a liaison to Continuum of Care partners to ensure people experiencing homelessness are efficiently matched to permanent supportive housing units. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

• Maintains the Long Beach Coordinated Entry system of people experiencing homelessness seeking permanent housing.
• Facilitates the housing prioritization process and matches clients to eligible housing opportunities
• Collects and analyzes client feedback on the Coordinated Entry matching process
• Analyzes and interprets program data to identify potential system barriers
• Prepares and analyzes reports to assess the accuracy of program data entry into the Homeless Management Information System
• Collaborates with Coordinated Entry agency staff to improve data quality and program management
• Coordinates with program partners to provide initial, on-going, and annual trainings including those related to Coordinated Entry policies and procedures
• Facilitates Coordinated Entry case conferencing and meetings as needed with Long Beach Continuum of Care partner agencies
• Attends Service Planning Area 8 Coordinated Entry meetings to coordinate with regional partners
• Performs other related duties as assigned.

• Bachelor’s Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field. Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree. Professional experience managing and analyzing high volumes of data beyond the minimum requirement may be substituted for experience on a year-for-year basis. 
• One year of experience in service delivery to vulnerable populations. 
• Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months if out of state). DMV K4 driver license information report printout required during onboarding for California residents. 

• Master’s Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field. 
• Experience working with the Homeless Management Information System 
• One year of professional experience supporting homeless services programming.

• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to deescalate and resolve conflict effectively.
• Ability to work independently with general supervision and exercise sound judgment.
• Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.
• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).

This recruitment will close at 4:30 p.m. (Pacific Time) on April 6th, 2021. To be considered, please apply online under “Current Openings” with your cover letter, resume, and proof of education (qualifying with an academic degree) as attachments at: www.longbeach.gov/jobs

Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate will be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered.

EQUAL OPPORTUNITY:
The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-4102.