At Burbank Public Library, all Library Assistants are part of the team focused on frontline reference service, community engagement, programming and collection development. We are looking for innovative thinkers committed to serving their community. If this sounds like you, come join our team!

Under direction, to perform para-professional work in the Library Department; and perform related work as required. 

Assists in selecting print, audio-visual, digital, and other non-print materials for children and adults; assists in planning and presenting appropriate library programs for the public; assists Librarians with general reference service and reader's advisory to library users; interacts congenially with the public in person, online, and over the telephone; instructs public in use of online catalog and other library technology; performs electronic database and Internet searching; may train and supervise and volunteers; supervises library operations as required; conducts children's story times and classroom visits; maintains library statistics and other records; prepares presentations and materials for community outreach visits, participates in continuing education and technical training to enhance skills; operates audio-visual equipment, scanners, photocopy machines, and other equipment; locates and retrieves materials from shelves at various height levels; supervises, trains, and evaluates employees; drives on City business. 

Employment Standards: 
Knowledge of library organization, procedures, and services; record keeping; online information searches; principles and practices of supervision; principles of customer service; proper English usage, spelling, grammar, and punctuation in order to effectively perform the essential functions of this classification (this is not a language restriction as defined in California Government Code Section 12951). Skill in  utilizing Microsoft Office, including, but not limited to Word, PowerPoint, and Excel. Ability to work in a multicultural environment as a team member; supervise and train others; interact considerately with a diverse population; tactfully and effectively handle highly emotional and volatile customer relations situations; present to the public; show initiative in problem solving; work independently under direction; operate library equipment; communicate effectively both orally and in writing; work a flexible schedule, including weekends and after hours; manipulate library materials from shelves at floor level to a height of eight (8) feet; maintain a safe working environment; travel to other locations for meetings and training sessions.

Education/Training: Two years of paid full-time experience in a public library at a clerical level or higher and completion of two years (or 60 units ) at an accredited college or university; OR currently enrolled in an American Library Association (ALA) accredited program having completed a minimum of nine (9) credits or units of classes.

License & Certificates: A valid California Class "C" driver's license or equivalent at time of appointment.

Selection Process: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: