Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices.
 
Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
 
Answers questions and provides information to the public concerning regulations, procedures, forms, applications,  programs and services, and permit requests.
 
Maintains records requiring specialized knowledge and judgment  in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping.
 
Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.
 
Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.
 
Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.
 
Indexes and cross-references records and files.
 
Sorts, arranges and files documents and publications; retrieves and issues filed materials.
 
Calculates amounts due, collects fees, and issues receipts.

Requests, receives, stores, inventories, and issues office supplies, and maintains related records.

Receives, sorts and distributes mail.

Serve as a receptionist or counter clerk as needed.
 

MINIMUM REQUIREMENTS:

OPTION 1:  Six months of office clerical experience in the service of the County of Los Angeles or in districts under the jurisdiction of the County -OR-

OPTION 2:  One year of office clerical experience outside the service of the County of Los Angeles -OR-

OPTION 3:  A certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university*

If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting.  Considerable walking may be involved. 

SPECIAL REQUIREMENT INFORMATION: 

* In order to receive credit for the required degree and/or certification, you must attach a legible copy of the official diploma/transcripts, official letter from the accredited institution which shows the area of specialization and/or a legible copy of the official certificate at the time of filing or within seven (7) calendar days from the last day of application filing.  If you are unable to attach the required document, you must email to DHRClericalExams@hr.lacounty.gov.  Please include exam number, exam title, and candidate number.  Applications received without evidence of the required certificate or degree will not be considered nor accepted as meeting the stated requirements under Option 3.  For more information regarding education, please see the Employment Information document on the LA County Jobs website.

Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience sections of their application. 

EXAMINATION CONTENT:

This examination will consist of a multiple choice test weighted 100% covering:

• Customer Focus
• Learning Potential
• Responsibility
• Working with Information
• Numerical Calculation
• Verbal Ability

• MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
• Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DHRClericalExams@hr.lacounty.gov, fkumala@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk mail.
• Notice of Non-Acceptance and Final Result letters will be sent electronically to your e-mail address. Multiple choice test scores cannot be given over the telephone.
• APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE MULTIPLE CHOICE TEST IN ORDER TO BE PLACED ON THE ELIGIBLE LIST.

• Study guides and other test preparation resources are available to help candidates prepare for employment tests.  An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/.  Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.
• You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html.

• ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION OR RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.