Los Angeles Superior Court is seeking dynamic, well-qualified, and highly-motivated individuals to fill the position of IT Case Management Systems Coordinator (Applications Support Coordinator) within its Court Technology Services department.

Join the Los Angeles Superior Court and work for justice and fairness. Individuals interested in becoming part of a well-skilled, knowledgeable, high performance workforce that rewards performance and creativity are encouraged to apply.

Los Angeles Superior Court is the largest unified trial court in the United States with nearly 600 courtrooms presided over by 550 bench officers and 4,500 full-time employees. The Court has 40 Court locations, serving 88 cities, and 118 law enforcement agencies countywide.

 

IT Case Management Systems Coordinator (Applications Support Coordinators) oversee, coordinate, and guide the work of Applications Support Center staff involved in the installation, maintenance, support, and modification of court case management systems. Incumbents manage, oversee and monitor projects, including meeting with users to analyze and determine needs and objectives, developing detailed requirements, documentation, and project plans, and ensuring projects are completed on schedule, overseeing project implementation, and staying apprised of project status and meeting with users to ascertain project successes and to identify problems encountered. Incumbents are expected to exercise sound independent judgment in managing the installation, maintenance and support of high-quality, customer-focused systems, efficiently and cost effectively.

For a detailed job description, please click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Applicants must meet the requirements stated in this bulletin. 

To qualify, you must meet one of the following options upon the final filing date of this bulletin:

OPTION I: Two years of progressively responsible experience at the level of Business Systems Analyst III or Applications Development Analyst II working for the Los Angeles Superior Court.

*OPTION II: Graduation from an accredited four-year college or university with a major in information systems, information technology or a closely related field; -AND- Two years of experience in performing business process analyses at the level of Los Angeles Superior Court Business Systems Analyst III. At the level of Business Systems Analyst III is defined as performing complex systems analysis, design, implementation maintenance of systems, business process documentation and reengineering; serving as project lead, meeting with users to determine user needs and customer requirements, defining project scope, analyzing, and designing system requirements; making recommendations on proposed systems, software, upgrades, modifications, automation, and solutions.

*OPTION III: An Associate of Arts degree from an accredited college or university with a major in information systems, information technology or a closely related field; –AND- Four years of experience in performing user support, testing and related functions for case management systems, at least two of which were at the level of a Business Systems Analyst III. At the level of Business Systems Analyst III is defined as performing complex systems analysis, design, implementation maintenance of systems, business process documentation and reengineering; serving as project lead, meeting with users to determine user needs and customer requirements, defining project scope, analyzing, and designing system requirements; making recommendations on proposed systems, software, upgrades, modifications, automation, and solutions.


Note:  Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

 

Applications may only be filed online. To learn how to apply online, please access the Online Employment Application Guide. Los Angeles Superior Court reserves the right to verify all submitted documentation prior to appointment. The Court will only consider completed applications submitted, along with the required documents, and will reject incomplete applications. A resume will not substitute for a fully completed employment application. To facilitate the full and proper consideration of your work experience, clearly specify what professional experience meets the required job qualifications. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience for each position.

Please provide a current and accurate e-mail address for the Court to communicate with you about this job opportunity. Human Resources staff will notify all applicants of their application status via e-mail. We recommend that you add info@governmentjobs.com to your SAFE SENDERS list to avoid the notification being filtered as spam mail.

Los Angeles Superior Court is an equal opportunity employer. Applicants with disabilities who require reasonable accommodations to participate in the recruitment process can contact the email address provided below. For additional employment information, please click here (Download PDF reader).

We will notify you of the outcome after each step of the recruitment process has been completed. Applicants who successfully pass each (and all) examination part(s) will be placed on an eligible list good for one year. Other vacancies may be filled using this list.