The Southern California Regional Rail Authority, operator of the METROLINK Commuter Rail System, is seeking a full time, Temporary Special Services Employee - Coordinator Marketing who will provide planning, coordination, implementation and supervision of a variety of marketing activities. This position is responsible for the implementation of filming and advertising revenue programs, event and special train marketing programs, and marketing partnerships.

TO APPLY: This is a continuous recruitment, interested applicants are encouraged to apply immediately.

The following duties are normal for this classification. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned.

• Plan and implement programs and projects to increase knowledge and ridership on public transportation.
• Perform staff support work responsible for promoting Authority ridership and communicating with SCRRA customers.
• Work with others in the development of marketing materials, including website, email, and social media content. Ensures consistency of communications across all channels.
• Ensure consistent brand messaging and clear communications across all media, including advertising materials and promotional items.
• Coordinate and implement internal and external communication for event programs and marketing partnerships.
• Track, report and present progress on all new and event marketing programs and marketing partnerships.
• Compile data from various reports and update ridership and revenue figures for event marketing programs and marketing partnerships.
• Manage strategic relationships and partner with project stakeholders, inter-departmental staff, agencies and vendors, when necessary.
• Implement projects for destinations and events marketing opportunities working with various departments. Staffs SCRRA booth at special events.
• Respond to public inquiries. Assist with ticket information to external customers.
• Perform other related duties as assigned. 

Education and Experience

• Bachelor's Degree in Journalism, Marketing, Communications, Public Relations, or a field with emphasis on customer communications skills.
• A minimum of three years of experience in marketing communications and/or customer relations management, working in a team-focused environment.
• A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications.  Advanced relevant coursework may also substitute for a portion of required experience.
• Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years.

• Salesforce.com or a similar customer relationship management database
• The Request for Proposal (RFP) process
• Principles and practices of advertising, marketing, public relations and public affairs
• Content management systems including Salesforce
• Social media platforms including Facebook, Twitter, Instagram, YouTube, etc.

• Use of Microsoft Office
• Evaluating and analyzing effectiveness of marketing programs and activities
• Strong and effective verbal and written communication, including presentation skills

• Meet tight time constraints and deadlines
• Prioritize and expedite multiple requests
• Adapt and keep up with last minute changes and requests
• Follow strict guidelines
• Work in teams and collaborate with different styles and personalities
• Think creatively and organize new ideas

• Receives supervision from departmental management/supervisory level management
• This position has no formal supervisory responsibilities

• Transition between standing, walking and sitting at varying lengths of time
• Climb or balance and stoop, kneel, crouch or crawl
• Use hands to finger, handle, feel and grasp tools to perform the duties of the position
• Ability to lift, hold and move objects up to 25lbs.
• Hear and perceive the nature of sounds
• Listen and express or exchange ideas by means of spoken words
• Adjust visual focus.