This temporary assignment is in Recruitment & Selection
Under direction, to perform a variety of clerical and office work of average complexity; and to do related work as required.
Performs routine clerical duties such as typing, proofreading, filing, operating office equipment, assisting the public, checking and recording information on records; types forms, letters, memoranda, statistical reports and other material from oral direction, rough draft, copy, notes, dictating equipment or other sources; reviews work for typographical and formatting errors; sorts and files documents and records by appropriate category; greets the public, in-person and over the telephone, responding to routine procedural and directional inquiries and/or referring to proper source of information; assists public at the counter with completing and processing various forms; checks and tabulates statistical data; assembles data and prepares reports using discretion to recognize and correct discrepancies; operates a computer terminal to enter, modify, or retrieve data; receives sorts, and distributes incoming and outgoing correspondence; operates calculator, word processor, and other office equipment; in certain City departments will perform specialized duties such as preparing legal descriptions, making simple drawings, issuing licenses and permits, and writing receipts for fees.
Employment Standards: Knowledge of modern office methods, procedures and equipment; English usage, spelling, grammar, and punctuation; basic arithmetic. Ability to organize and maintain recordkeeping systems; understand and interpret written material; operate a variety of office equipment, including word processor and computer terminal; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
One year of office clerical experience or completion of a full-time, six-month business course in a recognized business school or six months of experience in the City's Work Trainee program. Ability to type accurately from clear copy at a speed of 45 net words per minute.
A valid California Class "C" driver's license or equivalent may be required at time of appointment.
TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY
EXAM NUMBER Y5096E
FIRST DAY OF FILING OCTOBER 15, 2018 AT 8:00 A.M.
FILING WILL BE SUSPENDED AFTER THE FIRST 1000 APPLICATIONS ARE RECEIVED OR BY FRIDAY, OCTOBER 19, 2018, AT 5:00 PM, WHICHEVER OCCURS FIRST. APPLICATIONS RECEIVED AFTER THE FIRST 1000 WILL BE NOT CONSIDERED. THIS EXAM WILL REOPEN IF THE NEEDS OF THE DEPARTMENT REQUIRE.
DEFINITION: Provides housekeeping, patient transport and clerical non-patient care and non-skilled patient support services to a team or group of patients and staff in a health care facility. Positions allocable to this class report to a Nurse Manager or an Assistant Nurse Manager and perform a variety of non-patient care or limited patient care duties, such as light housekeeping, checking and ordering supplies, responding to basic requests by patients, patient transport and clerical duties.
Essential Job Functions
Transports patients to scheduled tests, appointments, and treatments including readying gurneys, wheelchairs, and charts for their transport from the unit; transporting them to and from scheduled appointments and therapy activities; Assists Lift Team in lifting and transferring patients into and out of gurneys and wheelchairs for their transport from the unit by using established transfer methods and lifting equipment.
Performs simple clerical and other related duties, such as answering telephones, filing documents, completing simple forms, checking stocks of stationary and office supplies, and responding to visitors' inquiries.
Ensures patient safety by monitoring patients who are at risk for wandering off or falling, and ensuring that the environment is free from potential hazards.
Stocks and refills the expected levels of patient care supplies as necessary and redistributes supplies throughout the unit in accordance with established guidelines. Checks and restocks daily the levels of laboratory and cleaning supplies and linens as needed.
Maintains orderliness of countertops, tables and chairs in work area and common meeting areas. Cleans and keeps tidy on a scheduled basis, the interior of refrigerators, interior and exterior of microwave ovens.
SELECTION REQUIREMENTS: Three (3) months of experience in a healthcare setting* providing non-skilled support services to patients**.
Physical Class: III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds..
SPECIAL REQUIREMENT INFORMATION: *For this examination, healthcare settings include but are not limited to: acute-care hospitals, long-term care facilities (such as nursing homes and skilled nursing facilities), physicians' offices, urgent-care centers, outpatient clinics, home healthcare agency, and emergency medical services.
** Providing non-skilled support services to patients may include one or more of the following: monitoring patients; assisting patients with personal care; transporting patients; assisting with lifting, transferring, and mobility of patients; stocks, refills and maintains patient care supplies; patient registration and intake; and provides other various supportive clerical services to patients.
EXAMINATION CONTENT: This examination will consist of a written test covering English Language, Customer Service, Infection Control, Math and Logic, and Patient Support, weighted at 100%.
MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
All test invitations may be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add email@example.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.
Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register.
Notice of Non Acceptance and Final Result letter will be mailed via United States Postal Services. Test scores cannot be given over the telephone.
TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.
TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last twelve (12) months, will have their scores for the identical test parts(s) automatically transferred to this examination.
This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least twelve (12) months.
ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.
The names of candidates will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.
No person may compete in this examination more than once every twelve (12) months.
AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays.
VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.
APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted.
Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.
This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.
Fill out your application completely. The acceptance of you application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.
Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
NOTE: If you are unable to attach documents to your application, you may email the documents to the exam analyst, Germine Margosian at Gmargosian@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title.
SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ADA COORDINATOR: (323) 914-7111
CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
DEPARTMENT CONTACT: Germine Margosian, Exam Analyst (323) 914-8572 Gmargosian@dhs.lacounty.gov