APPLICATION FILING PERIOD: October 2, 2018 at 8:00 a.m. (PT) through October 9, 2018 at 5:00 p.m. (PT)
TYPE OF RECRUITMENT: Open Competitive Job Opportunity
County of Los Angeles is recruiting for highly motivated and career minded individuals to fill the position of Network Systems Administrator I.
A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday. We invite you to explore the possibility of joining a team who will turn challenges into opportunities and shape the future of public sector IT.
This is a first level in the Network Systems Administrator series and assist in the daily operation and administration of network and server operating system environments.
Incumbents install, configure, troubleshoot, repair, maintain, upgrade, and monitor performance of networks and servers. Assignments include support for network related software, hardware, and infrastructure. Incumbents are generally based in a centralized location or may be required to perform network related duties at field sites.
To view classification standards details, please click HERE.
Flexible Work Schedule: Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.
Job Security: The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success.
Your Choice of Locations: From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home.
Benefits: We offer Flexible Benefit Plans to each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits. In addition, the County offers a number of deferred compensation plans for full-, part-time and seasonal employees.
Essential Job Functions
Participates in network and server system administration and support functions, including applying patches, installing, repairing, maintaining, and upgrading hardware and operating systems.
Creates and manages user accounts and user roles or groups; assigns privileges, passwords and administers the network security system.
Establishes network connectivity to new nodes.
Provides assistance to network users in resolving routine network problems.
Monitors network security following established procedures.
Performs network backup and restore operations following established procedures.
Configures network devices as directed.
Participates with other team members on large hardware and software migration and conversion projects; assists in installing multi-platform interfaces.
Monitors network performance and reports problems according to established procedures.
Assists in the development and maintenance of network documentation, logs, and files.
Assists in allocating server resources and installing new servers.
Assists in the VLAN configuration process required to support the installation and maintenance of services over Internet Protocol (IP), such as audio, video and data.
Assists in the design and maintenance of network architecture, including hubs, routers, and physical network.
Option I: A Bachelor's degree in Computer Science, Information Systems, or a closely related field and one year of full-time experience in a centralized Information Technology organization* within the last five years in LAN design, configuration or administration.
Option II: Two years of experience within the last five years at the level of the Los Angeles County class of IT Technical Support Analyst II** working for the County of Los Angeles, providing hardware and software support services in a centralized Information Technology organization*, one year of which must have been in assisting in the installation, configuration, troubleshooting, repairing, maintaining, upgrading, and performance monitoring of networks and servers.
Option III: Two years full-time experience within the last five years in LAN design, configuration or administration in a centralized Information Technology organization*.
LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds.
SPECIAL REQUIREMENTS: *Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.
**Experience at the level of IT Technical Support Analyst II in the County of Los Angeles is defined as: providing a full range of technical information technology support services, including installation, configuration, testing, troubleshooting and repair of hardware, software, networks and applications in a centralized IT organization.
Design, installation and configuration of wireless networks
Wireless network security
Design, installation and configuration of videoconferencing solutions
Video security and surveillance
Knowledge of Cisco stack of technologies (Cisco Data Center, Nexus Switches and Cisco's Unified Computing System)
This examination will consist of TWO (2) parts:
Part I: An online multiple choice test weighted 40%. The online computerized test will measure deductive reasoning, professional potential, achievement, independence, influence, confidence & optimism, and reliability.
Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored.
Part II: Online multiple choice tests, weighted at 60%, assessing two Professional/Technical Knowledge areas:
Networking Concepts, covering the following topics: Administration, Configuration Troubleshooting, Connectivity Troubleshooting, Design, LAN and WAN Technologies, Network Devices, Network Standards, Protocol Stacks and Routing Protocols.
Network Technical Support, covering the following topics: End User Support, Network Design, Network Health, Network Security, Switching and Routing, WAN Support, Wired LAN Support and Wireless LAN Support.
Applicants must meet the selection requirements and receive a passing score of 70% or higher on each weighted part in order to be placed on the eligible list.
Invitation letters for the test will be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add email@example.com and firstname.lastname@example.org to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
THE WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last twelve (12) months, will have their scores for the identical test part(s) automatically transferred to this examination.
This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months.
Final results will be sent via United States Postal Service (USPS) mail. Multiple choice test scores cannot be given over the telephone.
TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources Website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.
You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary
ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation.
VACANCY INFORMATION The resulting eligible list will be used to fill vacancies in the County of Los Angeles.
AVAILABLE SHIFT: Any
APPLICATION AND FILING INFORMATION Fill out your application and supplemental questionnaire completely. Applications must be filed online only. Applications submitted by U.S. Mail, Fax or in person will NOT be accepted. We must receive your application by 5:00 p.m., PST, on the last day of filing. Any required documents must be submitted within fifteen (15) calendar days from application submission. Applications must be filed online at http://hr.lacounty.gov.
Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website.
The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Fill out the application completely and correctly to receive full credit for any related education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, titles of courses completed, dates completed, and number of credits and/or certificates earned. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it may be rejected at any stage of the selection process. All information and records are subject to verification.
In order to receive credit for a Bachelor's Degree or higher degree or any required documents (e.g. certification), you must attach a legible copy of your "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization at the time of filing or within (15) calendar days from application submission. If you are unable to attach the required documents, you must email the documents to email@example.com Please include exam number and exam title.
IMPORTANT NOTES: All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE application and you may be disqualified.
SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: firstname.lastname@example.org California Relay Services Phone: (800) 735-2922 ADA Coordinator Email:email@example.com Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077