KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of:
- Office practices, procedures and equipment.
- Business letter writing and business forms.
- Proper English usage, spelling, grammar and punctuation.
- Principles and procedures of record keeping and reporting.
Skill in:
- Communication, both written and verbal.
- Organization, accuracy, and time management.
- Standard business software, including word processing, spreadsheet, and database programs (Microsoft Office programs : Word, Excel, Power Point, Outlook and Access database application).
Ability to:- Carry out instructions furnished in written, oral or diagram form.
- Establish and maintain courteous, cooperative, and effective working relationships with staff, management, Board of Directors, CAC, TPAC, Member Agencies, vendors, contractors, and others encountered in the course of work.
- Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines.
- Handle disputes and complaints in a calm, courteous, and tactful manner.
- Maintain professionalism, courtesy, and composure at all times, including in a stressful situation.
- Perform basic arithmetic computations with speed and accuracy.
- Type accurately at a speed of at least 45 net words per minute (TYPING CERTIFICATE REQUIRED AT TIME OF APPLICATION SUBMISSION). (Download PDF reader)
- Work independently and efficiently with a minimum amount of direct supervision.
WORKING CONDITIONS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Mental Demands: While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with Access Services staff, customers, vendors, contractors, and the public.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
Noise Level: The noise level in the office environment is usually quiet or moderately quiet; at or below 85 decibels. In the course of employment, employee may visit service provider or other contractor's premises, which may include limited exposure to outdoor weather conditions, or fumes or airborne particles from motor vehicles.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, skills, or abilities required of personnel so classified.
____________________________________________________________________________________APPLICATION & SELECTION
Application Procedure: To apply, visit Access Services' website at accessla.org. Select "About Us", "Employment", and "Current Opportunities." Complete an online Employment Application.
Selection Procedure:
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
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OTHER REQUIREMENTS
E-Verify: Access Services is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility newly hired employees in the United States.
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EQUAL OPPORTUNITY EMPLOYER
Access Services is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Access Services will provide reasonable accommodations to qualified individuals with disabilities.