Under general supervision of Quality Control Manager or Assistant Director, the qualified candidate will have primary day-to-day responsibility for the review of departmental staff's work products and ensuring accuracy and timeliness of information and documentation; review and recommend changes to policies and procedures to resolve operational issues and ensuring regulatory compliance; conduct research, interpret and analyze housing program regulations; develop needed tools and prepare and conduct staff training. May be assigned to perform quality control activities over one or more areas.
Examples of Duties / Knowledge & Skills
Essential Functions
Responsible to provide expert analytical support for PBCA program including consistent and on-going research and analysis of regulations; interpret and summarize regulations; develop and train departments on operational policies and procedures to ensure compliance with regulations;
Perform quality control audits of work products of contract renewals, rent adjustments, vouchers, management and occupancy reviews, and resident concerns to ensure compliance with internal policies and procedures and federal regulations;
Review and approve official owner/agent correspondence and notification letters;
Write quality control reports; analyze and evaluate report data to assess the effectiveness of policies and procedures; prepare recommendations for changes in operational and administrative processes;
Assist management in developing and implementing tools to improve operational efficiency and accuracy;
Prepare and conduct staff training to ensure compliance with internal policies and HUD regulations; provide technical support to management and other staff;
Coordinate with various departments to produce monthly reports for HUD; conduct in depth quality control of monthly invoice to ensure accuracy of reports; create, review, and access automated reports for accuracy with HUD Secure Systems and Annual Contributions Contract (ACC);
Write articles for website and ensure website content is accurate and up-to-date with current HUD regulations;
Participate in a variety of special projects as assigned;
Other duties assigned.
Minimum qualifications & Requirements
Knowledge, Skills and Abilities:
Excellent oral and written communication skills;
Excellent telephone manner;
Detailed-oriented with excellent organizational skills;
Competent with Microsoft Office products including of a variety of data processing and spreadsheet software as well as web browsers and basic office machinery;
Ability to exercise discretion and independent judgment with regard to matters of significance;
Demonstrate strong analytical and problem solving skills;
Ability to work with minimal supervision;
Ability to understand, interpret and implement HUD policies, procedures, regulations and other legal documents;
Ability to compose professional quality reports, letters, and memos;
Manage multiple priorities, and deadlines while meeting productivity requirements in the face of changes, obstacles or other unexpected events.
Minimum Qualifications:
Bachelor's degree from an accredited college or university, with a major in public administration, business administration, or closely related field preferred. Must have at least one year of Section 8/assisted housing experience. Additional work experience may be considered in lieu of a degree, plus one or more of the following preferred: knowledge of HUD rules on occupancy requirements, renewals and rent increases, or HAP payments; evidence of Section 8 and/or housing related certifications. COS certification or progress towards such designation is required.
Special Requirement:Valid California driver's license required.
Supplemental information
EXAMINATION: Applications will be reviewed for relevant experience, education, and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. The best-qualified applicants will be invited to the testing process, which may include any combination or oral, written, or performance examination.
SELECTION PROCEDURE: Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation prior to examination. Only the best-qualified applicants will be referred for interview and considered for the position.
HIRING INFORMATION: All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
DISABILITY ACCOMMODATION: If you require special testing accommodations due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
An Equal Opportunity/Affirmative Action Employer
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modifiedor revoked without notice.
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