Link to Apply  

Job Summary

Under the leadership of the Manager of Human Resources, this position will plan, direct and coordinate the training and employee development for LAHSA.

Essential Job Functions

Training and Development

·         Organizes and conducts new employee orientation.

·         Coordinates development of effective employee onboard.

·         Works closely with managers to ensure onboarding tools are used for new hires

·         Provides ongoing education for staff including skills gap analysis and employee surveys.

·         Tracks training programs and activities.

·         Advises managers and supervisors on employee professional development plans.

·         Map out training plans, design and develop training programs (outsourced or in-house) for corporate, HR training and more

·         Choose appropriate training methods or activities (simulations, mentoring, on the job training, professional development classes, etc)

·         Market available training opportunities to employees and provide necessary information

·         Conduct organization wide training needs assessment and identify skills or knowledge gaps that need to be addressed

·         Use accepted education principles and track new training methods and techniques

·         Design and prepare educational aids and materials

·         Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs

·         Organize train-the-trainer sessions for internal subject matter experts

·         Administer processes for career development, such as mentorship and cross-training.

·         Analyze performance evaluation results as inputs to succession planning process and possible training opportunities.

Knowledge, Skills & Abilities

·         Proven work experience as a trainer, training facilitator or coordinating multiple training events in a corporate setting

·         Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

·         Familiarity with traditional and modern job training methods and techniques

·         Ability to effectively handle and manage confidential and sensitive information.

·         Knowledge of project management software, preferably Team GANTT.

·         Advanced knowledge in Microsoft Office including proficiency in Outlook, Word, Excel and PowerPoint.

·         Ability to think critically and strategically.

·         Strong written, verbal, presentation and communication skills.

·         Ability to communicate clearly and simply.

·         Ability to adapt rapidly in response to changing information or funding needs.

·         Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi?disciplinary team environment.

·         Sets a high standard for personal and team performance with a focus on results.

·         Must be a confident self-starter who can develop effective business relationships, both internally & externally.

·         Must have the administrative skills to manage training programs. They evaluate the outcomes of training sessions and maintain records of trainees' progress and achievements. They must also monitor training costs against budgets and ensure they make the most efficient use of company resources.

Training & Experience

Minimum 5 years' experience with training and a bachelor's degree from an accredited college or university with coursework in human resource management, business or public administration, risk management, or a related field.  An equivalent combination of applicable training and experience may be substituted for educational requirement.  Must possess excellent judgment and be flexible.  PHR and/or SHRM-CP certifications preferred. 

Agency

Los Angeles Homeless Services Authority

Phone

213-683-3333

Website

http://www.lahsa.org

Address

811 Wilshire Blvd, 6th floor

Los Angeles, California, 90017