【U.S. Bank 全美銀行】誠徵 信用卡刷卡服務 客服專員 [洛杉磯地區]

最後更新:05/17/2019 03:37 AM 瀏覽:871





Elavon Client Support Specialist 1 (Vietnamese and/or Chinese Speaking Preferred)-180039457 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


Provides day-to-day support and service to assigned Elavon clients via telephone, email and occasional face-to-face communication.  Partners with Client Executives on projects and to identify opportunities to enhance the profitability of the client relationship.  Answers client inquires and provides client education on Elavon products and services.  Conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments. 





Basic Qualifications
- High school diploma or equivalent

- One to two years of clerical or related experience

Preferred Skills/Experience

- Vietnamese Speaking is preferred

- Chinese Speaking is an a plus

- Proficient computer skills, especially Microsoft Office applications

- Ability to manage multiple tasks/projects and deadlines simultaneously

- Ability to identify and resolve exceptions and to interpret data

- Proven customer service/relations skills

- Excellent interpersonal, verbal and written communication skills

- Some knowledge of the Payments Industry, Elavon product and system knowledge helpful


Job: Relationship Management

Primary Location: CA-CA-City of Industry

Shift: 1st - Daytime

Travel: No

Average Hours Per Week: 40

U.S. Bank
(888) 888-8872