About us

Solidrops is an innovative company specializing in automating residential irrigation by leveraging a combination of soil moisture sensors, comprehensive weather data, an extensive plant database, and cutting-edge satellite imaging. This unique integration allows Solidrops to offer a highly advanced and efficient irrigation system that precisely tailors watering schedules and quantities to the specific needs of each garden. By analyzing soil conditions from moisture sensors, utilizing satellite imagery to understand the landscape, and incorporating real-time weather patterns, Solidrops ensures optimal water usage and plant health. This sophisticated approach not only conserves water but also ensures that every plant receives the exact care it needs, making Solidrops a pioneering force in sustainable residential irrigation solutions.

Company Website: https://soildrops.com/

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Work-from-home days
• Growth opportunities

Responsibilities:
- Provide exceptional customer service to clients, both in person and over the phone
- Assist customers with inquiries, account issues, and product information
- Process transactions accurately and efficiently using cash registers or computer systems
- Maintain a clean and organized work area
- Upsell products or services to maximize customer satisfaction and company revenue
- Handle customer complaints or concerns with professionalism and empathy
- Collaborate with team members to ensure smooth operations and customer satisfaction

Requirements:
- High school diploma or equivalent
- Previous experience in customer service or a related field preferred
- Strong communication skills, both verbal and written
- Proficient in basic math and retail math calculations
- Ability to operate a cash register and handle financial transactions accurately
- Familiarity with customer relationship management (CRM) software is a plus
- Excellent problem-solving skills and ability to think on your feet
- Ability to multitask and prioritize tasks in a fast-paced environment

Skills:
- 10 key typing proficiency for accurate data entry
- Knowledge of debits, credits, and basic accounting principles
- Familiarity with loan origination processes is a plus
- Ability to upsell products or services effectively
- Strong financial sales skills to promote company offerings

This is an exciting opportunity for individuals who are passionate about providing excellent customer service. We offer competitive pay, flexible schedules, and opportunities for career growth within our organization. If you meet the requirements and possess the necessary skills, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives!