THIS POSITION WILL WORK ON A PART -TIME BASIS (40 HOURS PER WEEK) DEPENDING ON GRANTS FUNDS, POSITION MAY INCREASE HOURS.
NOTE: THIS IS AN UNCLASSIFIED, NON-CIVIL SERVICE, HOURLY POSITION WITH NO MEDICAL, DENTAL OR ACCRUED LEAVE BENEFITS, WITH THE EXCEPTION OF AB1522 - HEALTHY WORKPLACE HEALTHY FAMILY ACT.
Under general supervision of Community Services Manager, this hourly position will be responsible for assisting with the coordination of homeless continuum of care programs and services. In addition, this position will assist to ensure contract compliance with the federal department of Housing and Urban Development (HUD), CoC, ESG Measure H County , HEAP, HHAPS and CESH Funding. This position will assist in monitoring financial management systems, including invoices for reimbursement of funds and certifying back-up documentation and responsible for the ongoing coordination of the housing quality standards inspections for the housing units in the Continuum.
Essential functions of the job include, but are not limited to, the following: Work closely with a network of local non-profit organizations that are sub-contracted to assist with the implementation of homeless programs, such as street outreach, intake, case management, emergency housing, transitional housing, permanent supportive housing, mental health and substance abuse counseling, and domestic violence intervention.
Interview housing voucher and homeless clients for determination and eligibility of programs; coordinate with landlords for available units.
Review client eligibility application packets for housing vouchers, CoC rental Assistance Program, and other services.
Interact with case managers and review and monitor case management plans.
Obtain and assess client eligibility information, including financials.
Perform limited case management for clients and provide information and referral.
Perform Housing Quality Standards inspection for units in the Continuum.
Perform program and contract compliance monitoring, including financial reconciliations for grant funded projects.
Assist with the research and analysis of federal rules and regulations regarding eligibility, documentation and reporting specifically for homeless services.
Assist with program and project budgets, monitor expenditures.
Plan, organize, prepare materials and makes presentations at public meetings.
Research and track legislation and conduct surveys and studies related to community or divisional projects. Analyze resulting data and prepare oral or written presentations.
Ensure Department services are provided with exceptional customer service and the highest ethical standards.
Enter client level information into the Homeless Management Information System (HMIS).
Assume responsibility for ensuring the duties of the position are performed in a safe, efficient manner.
Drive on City business as necessary.
Perform other related duties as assigned or as the situation requires.
Knowledge, Skills, Abilities Knowledge of: Basic California law and local ordinances pertaining to basic tenant landlord relations. Basic knowledge of Housing and Urban Development (HUD) processes and procedures. Grant administration processes and procedures. Basic knowledge of Housing Quality Inspection Standards.
Knowledge of and Skill in: Budgetary process and procedures. Business practices and procedures. Case Management practices and procedures. Homeless Management Information System (HMIS). Payment system for Rental Assistance Programs, such as ELITE. Inspections.
Skill in: Effective oral and written communications, both on a one-on-one and a group basis. Public contact techniques. Use of Microsoft Office programs, such as Word, Excel, PowerPoint, and other computer software programs and applications.
Ability to: Communicate effectively in English. Conduct research and analyze data. Design and implement work flow systems. Effectively interpret program policies, procedures and materials. Establish and maintain smooth and effective working relationships with the public, co-workers, other departments, subordinates and supervisors and resolve interpersonal conflicts. Provide exceptional customer service. Rapidly acquire knowledge of federal homeless program rules and regulations. Read, write and comprehend directions in English. Understand and use computers to accomplish assignments.. Utilize personal computers and office applications. Work effectively and collaboratively with multidisciplinary staff within the City organization and in other agencies in the Homeless Continuum.
Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Work overtime as requested.
Bilingual abilities (speak, read and write) in languages spoken within the Glendale community is highly desirable.
Experience Two years of experience in grant administration, including one year of experience coordinating homeless programs or special needs assistance programs is required.
Experience with client house visits and housing quality standards inspections is also required.
Bachelor's Degree in Public Administration, Business Administration, or a related field.
Valid California Class C driver's license.
Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
The examination will consist of an application evaluation and an oral, with the evaluation as a qualifying step, and the oral weighing 100%. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subject to a background investigation including LiveScan fingerprinting.TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.