Annual salary is at the start of the pay range. The current salary is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
DUTIES A Workers' Compensation Analyst administers Workers' Compensation benefits for injured employees; authorizes appropriate treatment and assures that treatment is prompt, adequate, and economical; interviews injured employees, physicians, and witnesses and does other field investigation work; and discusses cases with attorneys, physicians, representatives of employee groups, and other persons involved in Workers' Compensation.
One year of full-time paid experience as an indemnity claims examiner adjusting workers' compensation claims; or
Two years of full-time paid experience as a Workers' Compensation Claims Assistant with the City of Los Angeles.
Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the past 36 months reflects three or more moving violations and/or at-fault accidents, or convictions of major moving violations (such as DUI).
A "Self-Insurance Administrator's Examination Certificate of Achievement" issued by the State of California (per California Code Regulations Section 15452) is desired. Some employees in the class of Workers' Compensation Analyst, Code 1774, who obtain a Self-Insurance Administrator's Examination Certificate of Achievement" issued by the State of California shall receive a biweekly bonus of $70.00. This bonus shall commence at the beginning of the payroll period next succeeding the date the employee presents proof of said Certificate of Achievement.
WHERE TO APPLY & APPLICATION DEADLINE
Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity.
NOTE: Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.
APPLICATION DEADLINE Applications will only be accepted on-line on the following dates listed below:
From 8:00 am Friday, January 24, 2020 to 11:59 pm, Thursday, February 6, 2020 From 8:00 am Friday, January 15, 2021 to 11:59 pm, Thursday, January 28, 2021
The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process.
Examination Weight: Multiple-Choice Test - Qualifying Essay - Advisory Interview - 100%
The examination will consist of qualifying multiple-choice test, an advisory essay, and an interview. In the qualifying multiple-choice test, candidates may be examined for the following competencies: Judgment and Decision Making, Analytical Ability, Customer Service, Written Communication, Job Knowledge, including knowledge of: State policies as they apply to workers' compensation benefits; mandatory benefit notices, payment methods, reimbursement requirements, collection agencies, and lien claimants; the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Rules of the Workers' Compensation Appeals Board (WCAB); medical and anatomical terminology; the Permanent Disability Rating System; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; and other necessary skills, knowledge, and abilities.
Prior to the multiple-choice test, applicants will be required to prepare some written material related to the work of a Workers' Compensation Analyst employed by the City of Los Angeles. This essay material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate's qualifications. Please note that applicants must complete the advisory essay and meet minimum qualifications as stated on this bulletin in order to be considered further in the examination process. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer.
The advisory essay will be administered on-line. Applicants will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants will be required to complete the on-line advisory essay between TUESDAY, MARCH 31, 2020 and TUESDAY, APRIL 7, 2020. Additional instructions will be sent via e-mail. Applicants who fail to complete the advisory essay as instructed may be disqualified.
The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test as instructed from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test and advisory essay on-line. It is anticipated that the remote proctored multiple-choice test will be administered between MONDAY, APRIL 20, 2020 AND MONDAY, APRIL 27, 2020. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time as instructed will not be considered further in this examination. Additional test dates may be added as needed.
The passing score for the qualifying multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligibles on the list to satisfy current and future vacancies for the next two years. Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70%.
Candidates must complete the advisory essay, achieve a passing score on the qualifying multiple-choice test, and meet minimum qualifications in order to be invited to the interview.
The examination score will be based entirely on the interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making, Analytical Ability, Conscientiousness, Stress Tolerance, Fact Finding, Customer Service, Oral Communication, Written Communication, Job Knowledge, including knowledge of: the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Permanent Disability Rating System; a variety of workers' compensation information sources; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; principles and best practices related to early return to work programs and the evaluation of work restrictions; the principles related to agreed to medical examiners (AME)/qualified medical examiners (QME)/Panel QME processes and protocols, time frames and processing; and other necessary skills, knowledge, and abilities.
This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the qualifying multiple-choice test will not be subject to candidate inspection.
You may take the Workers' Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf(Download PDF reader).
You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis.
The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.
A final average score of 70% in the interview portion of the examination is required to be placed on the eligible list.
Your rank on the eligible list may change as the score of candidates from other administrations of this examination are merged onto one list.
Your name may be removed from the employment list after 24 months.
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.
THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS
The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.