Examination Weight:
Multiple-Choice Test - QualifyingEssay - AdvisoryInterview - 100% The examination will consist of qualifying multiple-choice test, an advisory essay, and an interview. In the qualifying multiple-choice test, candidates may be examined for the following competencies: Judgment and Decision Making, Analytical Ability, Customer Service, Written Communication, Job Knowledge, including knowledge of: State policies as they apply to workers' compensation benefits; mandatory benefit notices, payment methods, reimbursement requirements, collection agencies, and lien claimants; the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Rules of the Workers' Compensation Appeals Board (WCAB); medical and anatomical terminology; the Permanent Disability Rating System; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; and other necessary skills, knowledge, and abilities.
Prior to the multiple-choice test, applicants will be required to prepare some written material related to the work of a Workers' Compensation Analyst employed by the City of Los Angeles. This essay material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate's qualifications. Please note that applicants must complete the advisory essay and meet minimum qualifications as stated on this bulletin in order to be considered further in the examination process. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer.
The advisory essay will be administered
on-line. Applicants will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants will be required to complete the on-line advisory essay between
TUESDAY, MARCH 31, 2020 and TUESDAY, APRIL 7, 2020. Additional instructions will be sent via e-mail. Applicants who fail to complete the advisory essay as instructed may be disqualified.
The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test as instructed from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test and advisory essay on-line. It is anticipated that the remote proctored multiple-choice test will be administered between
MONDAY, APRIL 20, 2020 AND MONDAY, APRIL 27, 2020. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time as instructed will not be considered further in this examination. Additional test dates may be added as needed.
Additional job analysis information can be obtained by going to
http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Workers' Compensation Analyst. FAQs for on-line testing are available at
http://per.lacity.org/index.cfm?content=employmenttestingprocess. Candidates who do not have the required equipment may have the option to take the multiple-choice test onsite at a City facility.
Passing Score for Qualifying Multiple-Choice Test The passing score for the qualifying multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligibles on the list to satisfy current and future vacancies for the next two years.
Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70%.Candidates must complete the advisory essay, achieve a passing score on the qualifying multiple-choice test, and meet minimum qualifications in order to be invited to the interview.
The examination score will be based entirely on the interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making, Analytical Ability, Conscientiousness, Stress Tolerance, Fact Finding, Customer Service, Oral Communication, Written Communication, Job Knowledge, including knowledge of: the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Permanent Disability Rating System; a variety of workers' compensation information sources; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; principles and best practices related to early return to work programs and the evaluation of work restrictions; the principles related to agreed to medical examiners (AME)/qualified medical examiners (QME)/Panel QME processes and protocols, time frames and processing; and other necessary skills, knowledge, and abilities.
Additional information can be obtained by going to
http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Workers' Compensation Analyst.
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