City of Redondo Beach-Police Services Specialist

12/27/2019 10:29:14 PM 203

Salary$3,951.00 - $4,503.00 Monthly $47,412.00 - $54,036.00 Annually

$47,412.00 - $54,036.00 Annually

Location Police Department, 401 Diamond Street, Redondo Beach, 90277, CA

90277, CA

Job Type



Police Department

Job Number


Closing date and time

1/20/2020 at 11:59 PM Pacific Time (US & Canada); Tijuana

Max Number of Applicants



Build a career in municipal law enforcement!

Come join our team as a Police Services Specialist at the Redondo Beach Police Department. The Police Services Specialist works in our Records Unit which operates 24 hours a day, 7 days a week. You must be willing to work varied shifts, including nights, to be considered for this job.

Under the direction of the Chief of Police, the Police Services Specialist performs specialized and complex clerical and administrative tasks to document, process, maintain and control the records, case files, statistics and related information in the Police Department.

All applicants must attach a current resume.

Applications will be accepted online only either through the first 200 total or through midnight on Monday, January 20, 2020.


To review the full specifications and other information for this position, please click here to view the Police Services Specialist job classification. 

This position is accountable as a team member to perform operational and support duties and services including but not limited to:

  • Prioritizing work and performing multiple tasks simultaneously with numerous interruptions
  • Receiving incoming customer telephone calls, determining their nature and urgency, coordinating an appropriate response or referring them to other persons in the Department and the City
  • Working with customers at a service desk
  • Proofreading and accurately inputting numerical and text data into databases
  • Assisting with training and directing office assistants and cadets
  • Performing tasks and assignments with accuracy, neatness and attention to detail
  • Reviewing police reports and other police documents to verify legal elements and validate accuracy and completeness
  • Processing documents as the department's official records clerk by indexing, copying, collating, filing, researching, typing, distributing, and purging information from crime, arrest, traffic, incident and intelligence reports
  • Processing and/or completing court orders, legal forms, warrants, letters and other documents for police personnel, the public, and other departments, organizations and agencies
  • Preparing daily arrest and citation packets for the court
  • Coordinating and processing court documents and transmittals for criminal filings with the District Attorney's and City Prosecutor's Offices
  • Preparing documents for department and civilian witnesses and victims
  • Testifying in court regarding the safeguarding and chain of custody of police records, subpoenas and warrant requests filed with the court
  • Maintaining accurate, confidential and highly sensitive information from police records in Federal, State, County and local databases
  • Extracting information from databases and provides reports to department personnel and the public
  • Purging information in accordance with city and state guidelines
  • Responding to inquiries and requests for information
  • Scanning and profiling documents into the document imaging system
  • Reviewing, routing and distributing reports to appropriate destinations
  • Learning and strictly following the laws, regulations, policies and procedures related to the processing, maintenance and release of police records
  • Operating under critical deadlines
  • Sending and receiving teletype messages
  • Accurately entering and receiving in a timely manner information from the California Law Enforcement Telecommunications System (CLETS), NCIC, NLETS, Department of Justice photo systems and other law enforcement restricted information systems and strictly complies with the policies, procedures, guidelines and regulations of these systems and the Department
  • Working irregular hours including days, evenings, nights and overtime including weekends and holidays, and must be available for call-back and automatic return to work with a reasonable response time during off-duty hours for major emergencies, disasters, critical incidents and as otherwise required
  • Responding to major incidents reported to the Police Department
  • Comprehending and using the Incident Command System/Standardized Emergency Management System (ICS/SEMS) protocol
  • Assuming the role as Incident Commander until relieved by a higher authority or other role as needed for the situation
  • Ensures the safety of responders and others, the achievement of tactical objectives and the efficient use of resources
  • Performing matron duties for prisoners of the same gender and assists with the searches of prisoners in the jail
  • Performing vehicle inspections and verifies citation corrections
  • Duplicating and certifying copies of police reports, audio and video recordings, photographs and other items in response to Public Records Act requests, subpoenas or other requests.
  • Processing and registering state-mandated drug, sex, and arson registrants
  • Processing Livescan applicant fingerprinting requests and submitting them electronically to the Department of Justice
  • Prepares vehicle release documents; collects payments, fines and fees; prepares and issues receipts.
  • Operating computers, photocopiers, printers, scanners, telephones, FAX machines, cameras and other office equipment and performing minor maintenance and repair
  • Performing a variety of general clerical duties including distributing departmental mail and correspondence
  • Operating specialized automated law enforcement information systems, including public safety information systems, to access and maintain data, including the Records Management System, Computer Aided Dispatch, State and County databases, licensing and permit databases; Livescan, parking enforcement and animal control permit and licensing systems, photo databases, and others as required.
  • Receiving and processing criminal history, driver history and other background checks
  • Processing subpoena requests
  • Performing records searches quickly and accurately
  • Processing and sealing criminal histories when court ordered
  • Processing expungement orders
  • Performing quality control checks and audits of the case files and RMS data
  • Merging and updating duplicate name, vehicle and location files
  • Interpreting documentation from the Department of Justice, Department of Motor Vehicles and the courts to verify records for accuracy and performing validations of records entered into these information systems
  • Accurately modifying records as needed according to CLETS and CJIS policies for entries of vehicles, firearms, protective orders, missing persons, and property
  • Compiling and analyzing statistical data
  • Maintaining logs
  • Recommending and implementing policies and procedures and opportunities for improvement in the area of assignment
  • Maintaining inventory of supplies, forms and equipment
  • Completing requisitions and paying invoices using the City's financial management system
  • Providing sound decision making skills and critical thinking to provide professional recommendations, decisions and completed staff work
  • Performing duties in accordance with City policies and procedures
  • Delivering outstanding internal and external customer service, communicating effectively orally and in writing with the public and fellow employees
  • Solving problems and supporting the City's mission, policies, goals, and objectives
  • Exercising initiative, courtesy and independent judgment
  • Establishing and maintaining effective working relationships with members of the Department and City staff, other agencies and the public
  • Communicating effectively both orally and in writing
  • Providing sound decision making skills and critical thinking to provide professional recommendations, decisions and completed staff work
  • Working cooperatively with personnel, co-workers and the management team
  • Exercising tact, self-restraint and good judgment
  • Taking initiative to achieve positive, timely results for the organization with diplomatic skills and ethical conduct
  • Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, and professional attitude and demeanor
  • Supporting the City's corporate values of: openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility
  • Performing other related duties as assigned


Qualified applicants should possess:

Knowledge of:

  • Law enforcement records management principles, practices and procedures
  • Laws and procedures governing the confidentiality, security, and processing of law enforcement records under Federal, State, County, and local laws, regulations and practices
  • Modern office procedures, methods and equipment
  • Keyboarding and computer operations with the ability to use word processing and specialized law enforcement information systems
  • Correct written and verbal use of the English language
  • Research and composition of training manuals and manuals specific to police records management court orders and crime statistics
  • The location of streets, important buildings and facilities in the City of Redondo Beach

The ability to:

  • Work shifts, weekends, holidays, irregular duty assignments and/or overtime
  • Type at a speed necessary for successful job performance
  • Prioritize and complete numerous activities simultaneously, effectively and pleasantly (i.e., phone calls, counter service, employee requests)
  • Interpret and apply applicable provisions of state and local codes and other regulations and procedures
  • Write clear and concise reports
  • Adapt to advances in computer technology
  • Handle cash transactions and use a cash register
  • Wear a department approved uniform
  • Use a police radio, personal computer, common office software and specialized law enforcement software
  • Work independently and successfully interact with a diverse range of people
  • Listen carefully, understand and follow oral and written instructions
  • Train personnel
  • Analyze situations and adopt effective courses of action
  • Establish and maintain effective harmonious working relationships with department personnel, supervisors, other City employees and the public
  • Express self in clear and concise manner as well as gain compliance with instructions given to persons under their custody
  • Maintain confidentiality
  • Maintain control and supervision of prisoners of the same gender when functioning as a jail matron

Minimum Qualifications include:

  • Possession of any combination of training, education and experience which demonstrates potential ability to perform the duties of the position
  • Possession of a high school diploma or G.E.D. equivalent
    • An Associates or Bachelor's degree from an accredited college or university is highly desired
  • 18 years of age prior to appointment
  • Possession of a valid Class C California Driver License


Due to the sensitive nature, high security environment, and value of property and evidence, candidates shall pass the designated City examinations prior to being given a conditional offer of employment. 

If given a conditional offer of employment, candidates shall also pass medical and psychological examinations prior to appointment. The position requires meeting the physical employment standards for the position.

Job description statements describe the general nature and level of work performed by employees and is not intended as an exhaustive list of all responsibilities, duties and skills required.

It is the policy of the Redondo Beach Police Department that tattoos, body scarification, body branding and other forms of body art and body piercing on employees shall not be visible while on duty or when representing the department in an off duty capacity.

Employees hired after July 1, 2012, as a condition of continued employment, shall refrain from smoking tobacco or any other non-tobacco substance at any time on duty. Violations of this condition of employment shall be deemed good cause for dismissal.

FLSA Status: Non-Exempt

Probationary Period: 12 months from date of appointment

A written examination covering clerical skills will be conducted on a to-be-determined date. Candidates that successfully pass the written examination may then be invited to participate in an oral panel interview.

The selection process may include but is not limited to: application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process, such as: reference check, background investigation, fingerprint criminal history check, post-offer drug test, post-offer psychological and post-offer medical examination, the cost of which will be borne by the City.

Candidates must fill out the employment application and supplemental questions completely and accurately. Incomplete applications, including references to "see resume", are considered incomplete and will be disqualified.

The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date.

Note: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

City of Redondo Beach
415 Diamond Street

Redondo Beach, California, 90277