Provides support services for the Public Safety Department; responds to non-emergency calls for service in the City and writes reports on non-officer involved misdemeanors.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all positions in this classification.  The City, at its discretion may add, modify, change or rescind work assignments as needed. Under general direction, provides support services for the Public Safety Department.

WORK SCHEDULE
This position is limited to working no more than 28 hours per week and 1,000 hours per fiscal year.  Candidates must open to flexible scheduling during regular business hours from 7:00 A.M. to 9:00 P.M., Monday – Sunday. Must be available to work assigned shift, including evenings, weekends, holidays, special events, and once a month on a rotation schedule to take the Animal after-hour phone home and to respond to animal emergency calls.
 

Education and Experience:  High School Diploma or GED equivalent; AND one year of public safety or customer service experience. Possession of a current California Penal Code Section 832 (PC-832) Laws of Arrest and CPR/AED/First Aid at time of application is highly desirable. 

Fluency in Mandarin or Vietnamese are highly desirable.
 
License or Certifications: Must possess or have the ability to obtain a valid California Driver's License "Class C" with a satisfactory driving record and automobile insurance coverage that meets the minimum California financial requirement upon hire.

Certification in CPR/AED/First Aid is required within six (6) months of employment and as a continuing condition of employment. 

Skills in: Interpreting and applying statutes, rules, ordinances, codes and regulations; making independent decisions while working in the field, analyzing situations accurately, and following established procedures; dealing tactfully and courteously with the public, handling stressful situations and upset people; handling domestic and wild animals;  establishing and maintaining effective working relationships with co-workers and the general public; operating a personal computer utilizing a variety of standard and specialized software; and communicating effectively verbally and in writing. Bilingual skill in Mandarin is highly desirable.
 
Physical Demands/Work Environment: Work is generally performed in both an outside environment while utilizing a vehicle provided by the City and standard office environment. Potential exposure to variable weather conditions, traffic hazards, accident scenes, hazardous materials and chemicals, infectious diseases, potentially aggressive/violent members of the public, and deceased animals, dealing with vicious animals and/or chasing after loose/stray animals. May be required to travel to various sites, locations and/or event. Ability to lift 50 lbs or greater.

Selection Process: Apply online at https://www.governmentjobs.com/careers/cityofrosemead. Employment application and supplemental questions must be completed. Resumes will not be accepted in lieu of a City application.  Applicant must be specific in describing qualifications for this position on application.  Failure to state all pertinent information may lead to elimination from consideration.  Stating "See Resume" is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted.  Following the closing date, application packets will be screened in relation to the criteria outlined in the job announcement. Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuing in the recruitment process.  The selection process may include an oral interview and other testing processes designed to predict successful job performance.  

Equal Opportunity Employer
The City of Rosemead is an Equal Opportunity Employer. It is the policy of the City of Rosemead to provide employment opportunity for all qualified persons.  All applicants will be considered without regard to race, religion, sex (including gender, gender identity, gender expression and pregnancy), national origin, ancestry, disability, medical condition, genetic characteristics or information, marital status, age, sexual orientation (including homosexuality, bisexuality, or heterosexuality), military and veteran status.

Reasonable Accommodations
The City of Rosemead is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process must specify the accommodations needed, in writing, at the time when the employment application is submitted.

Legal Right to Work in the United States
The Immigration Reform and Control Act of 1986 requires all new hire employees to submit verification of the legal right to work in the United States within three (3) business days beginning with the first day of work. The City is legally prohibited from employing anyone who cannot provide such verification or documentation. 
 
Disaster Service Worker
City of Rosemead employees are registered as an Disaster Service Worker. In the event of a declared emergency, City employees shall initially remain at work, or if recalled, shall report to work after completing critical personal and family emergency responsibilities.
 
Provisions
The provisions of this job announcement do not constitute a contract, expressed or implied, and any provision contained in this job announcement may be modified or revoked without notice.