Minimum Qualifications
Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary.  A typical way of obtaining the knowledge, skills, and abilities would be:

Education, Training, and Experience
Graduation from high school or equivalent and two (2) years of clerical experience including the operation of a personal computer.
 
Knowledge, Skills, and Abilities
Knowledge of:  police terminology, law enforcement codes and laws applying to the release of information; record keeping procedures; filing systems; principles and practices of customer service and public contact; and automated technology and office equipment used in record keeping.
 
Ability to:  meet the public in situations requiring diplomacy and tact; interpret and explain technical written documents; work independently; perform clerical, record keeping work; understand and follow oral and written directions; understand, apply, and detect errors in specific segments of a record keeping system; communicate effectively both orally and in writing; provide accurate information, calculations, and documents; maintain confidentiality of sensitive records and information; evaluate sensitive situations quickly and initiate appropriate action to diffuse situations and resolve problems; interact tactfully and sensitively with a variety officials, members of other agencies, the media, and the public; establish and maintain cooperative working relationships; and willingness to work rotating shifts, holidays, and occasional overtime. 
 
Skill and Ability to:  type 40 words per minute net.

Desirable Qualifications
English/Spanish bilingual skills highly desirable.
 

California Department of Motor Vehicle (DMV) Pull Notice System:  An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program.  The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of South Gate.  An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. 

Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to walk, sit, and talk or hear; and may stand for extended periods of time.  The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually quiet in the office and moderately loud when outdoors.  Incumbents are occasionally exposed to outside weather conditions, traffic, dust, gas, fumes, and chemicals. 

Application Packets Must Include:  A fully completed online employment application which: 

• Covers at least the past 10 years of employment history (or longer if you have other relevant experience).
• Responses to the supplemental questionnaire.
• A typing certificate is required and must be submitted as an attachment to your online application.
• Must be specific in describing your qualifications for this position.  Failure to state all pertinent information may lead to elimination from consideration.  Stating "See Resume" is not an acceptable substitute for a completed application.

• The applications will be screened and those applicants possessing the most desirable qualifications on the basis of experience, training, and education, as submitted, will be invited to continue in the selection process. This includes a Typing Skills Assessment - Qualifying, Qualifying Written Examination, and an Oral Interview.
• Candidates who successfully complete all phases of the selection process will be placed on an eligibility list.  Current and future vacancies will be filled from this list.  Lists typically last for 12 months, but may be extended or abolished in accordance with the City's Civil Service rules and regulations.
• The City supports a Drug-Free Workplace.
• All potential employees are required to successfully complete a thorough background investigation, fingerprinting, and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening).
• New employees must complete a verification form designated by the United States Department of Homeland Security, Citizenship and Immigration Services, that certifies eligibility for employment in the United States of America.
• Individuals who require a reasonable accommodation to participate in any phase of the selection process must make such a request during the application process by notifying the Human Resources Office.