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LIBRARY INFORMATION DESK ASSISTANT

8/14/2019 12:01:42 AM 40

Salary

$17.70 - $21.93 Hourly

Location City Hall, 11710 Telegraph Road, Santa Fe Springs, CA

Santa Fe Springs, CA

Job Type

Hourly Non-Benefitted

Department

Comm Svcs/Library

Job Number

2019-34




Job

This recruitment will remain open until a sufficient number of qualified applications have been received and may close without notice.
  

The City of Santa Fe Springs is seeking applicants for the position of Library Information Desk Assistant.  This position is an hourly/non-benefited position.  The candidate selected to fill this position is expected to work approximately 20 hours per week during days, nights, and/or weekends.

Library Services Division: The Library Services Division of the Community Services Department is responsible for the development, implementation, and planning of cultural and educational events and programs. Library events include our award-winning First Friday cultural event series, an annual Great Gatsby night for local students, holiday programs, a Summer Reading program for all ages, and other cultural events. Library Services is also responsible for the educational component at the City's Heritage Park. Incumbent will be placed as needed at one of the following locations: Santa Fe Springs Library, Heritage Park, or William C. Gordon Learning Center. 

POSITION PURPOSE:
Under direct supervision, assists Librarians with the day-to-day operation of the Library including circulation, reference, material processing, special programming, public computer assistance and outreach.
 
SUPERVISION RECEIVED:
Receives direct supervision from a Librarian.
 
SUPERVISION EXERCISED:
None.

Examples of Duties / Knowledge & Skills

EXAMPLES OF DUTIES AND RESPONSIBILITIES:
 
A. Held in Common:
  1.  Supports the Mission of the City and its Elected and Appointed Officials.
  2. Exhibits loyalty to the City and its representatives.
  3. Provides courteous and timely service to the public as the ultimate employer.
  4. Works cooperatively with other City employees.
  5. Exhibits integrity and displays ethical behavior.

B. Essential Job Specific Duties:
  1.  Provides general and specialized reference and information to patrons in person and over the telephone.  Retrieves information from an on-line computer catalog or written documents.
  2. Gives friendly and helpful service to library users.
  3. Performs miscellaneous material collection related duties within context of library needs.
  4. Provides research assistance to patrons, helping them to gain access to both print and computer generated information.
  5. Assists patrons in the use of the online public access catalog, and the internet.
  6. Fills requests for reserved materials.
  7. Assists with basic clerical functions.
  8. Performs other duties as assigned by Supervisor.
 
C. Other Job Specific Duties:
  1. Provides referral and information services to patrons.
  2. Provides general and specialized reference to patrons. Refers complex reference questions to Librarians.
  3. Provides library assistance at the William C. Gordon Learning Center, or at any location set up to provide that assistance.
  4. Assists in all library programming; may be needed to assist Literacy with small-group tutoring, outreach activities, and special events.
  5. Assists at City events, as needed.
  6. Performs related duties as required.
D. Desired Qualifications:
  1. A proactive public service initiative with strong communication and interaction skills and the ability to relate to people of all ages.
  2. Knowledge, interest and appreciation of literature and other sources of information available at the library.
  3. Ability to provide research assistance.
  4. Ability to assist in organizing activities and to perform routine tasks.
  5. Ability to use computers and perform data entry.
  6. Exhibits flexibility and possesses a high degree of patience and tolerance.

Minimum qualifications & Requirements

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS: 
The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.
 
Knowledge of:  Library policies and procedures.  Integrated library systems.  Modern office procedures and equipment including computers.  Word processing and other related software applications.
 
Ability to:  Operate computers.  Follow written and oral instructions.  Communicate effectively in the English language by phone or in person, in a group or individual setting, and in writing.  Operate and use modern office equipment.  Effectively organize and prioritize assigned work.  Speak Spanish is highly desirable.  Establish and maintain effective working relationships with other people.
 
EDUCATION AND EXPERIENCE:
The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:
  • Two years of college coursework AND 2 years of library experience is required.
  • Enrollment in MLS degree program is highly desirable.
  • A valid State of California driver's license and an acceptable driving record.

Supplemental information

NEPOTISM POLICY:
Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other  2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other  3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other  4) The appointment would create a situation where the confidentiality of either could be compromised.  Candidates with relatives employed by the City will be evaluated on a case-by-case basis.  "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

WORKING CONDITIONS:
The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.
  • Work is primarily performed indoors.
  • Noise level is moderate.
  • Hazards are minimal.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties. 
  • Stand, sit, walk, and bend.
  • Push, pull, and reach overhead and above shoulders.
  • Hear and speak both in person and on the telephone.
  • Lift and move up to 25 pounds.

HOW TO APPLY:
Applicants are required to complete and submit a city application on-line.  Resumes or faxed copies will not be accepted in lieu of the City on-line application.  To apply, click on the link located at the top of this page.  New users must first create an account.
 
METHOD OF SELECTION:
Selection may be based upon an application review, a performance examination and evaluation, and a structured interview.  Appointment will be contingent upon a criminal record check and physical examination, including a drug screen.
 
ACCOMMODATION:
If you require special testing and/or interview accommodations due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date.

Agency
City of Santa Fe Springs
Phone
(562) 409-7530
Website
http://santafesprings.org
Address
11710 Telegraph Rd.

Santa Fe Springs, California, 9
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